Member Services Director jobs in Covington, KY

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Social Services Director
  • Topaz Fiscal Services
  • Covington, KY FULL_TIME
  •  

    • Position: Social Services Director

    HURRY... Schedule Your Interview Today!  You will love it here!!

     

    *New Increased Wages*

     

    LOCATION:  3876 Turkeyfoot Road | Elsmere, KY 41018 | Phone: 859.342.8775

     

    A Rewarding 5 STAR QUALITY Experience: It is empowering to take pride in the work you do and aim to promote positive and proactive relationships with co-workers and residents.

     

    Our philosophy promotes your mission: Our DEFICIENCY FREE facility is dedicated to improving the quality of life and general well-being of all our residents, staff, associates, and families, by providing an enriching environment for those who have devoted their lives to the health care field.

     

    Job Summary: The Social Services Director identifies and provides for each resident’s social, emotional, and psychological needs, and the continuing development of the resident’s full potential.

     

    Job Type: Full time

     

    Schedule: Monday – Friday

     

    Great benefits!

     

    We supply PPE (Personal Protective Equipment) and stronger infection control and testing procedures to keep you and our residents safe!

     

      • Work with a leader that leads by example
      • PTO Accrual
      • Flexible Schedules
      • Competitive pay
      • 401K available after first year
      • Insurance options available

     

    Responsibilities:

     

    • Plans and directs a comprehensive social services program which provides support services for residents and families
    • Responsible for coordinating all admissions and discharges to ensure facility census is kept at its maximum capacity
    • Participates in an interdisciplinary team approach to better serve the needs of the facility population
    • Provides for therapeutic intervention to help residents cope with the social and psychological aspects of their illnesses, impairments, or disabilities as well as their feelings about separation from family/community, physical and emotional loss
    • Maintains written documentation in the customer medical record per facility policy and state and federal guidelines
    • Performs an initial evaluation/assessment of each resident's biopsychosocial needs to be placed in the medical record.  Active cases require ongoing written documentation
    • Develops social service component of the residents’ plan of care identifying specific problems, goals, and approaches.  Ensure and documents that residents/families have input into the care planning process
    • Acts as a liaison/advocate between residents, families, outside agencies, and the Administrator to ensure that the resident's rights are maintained
    • Takes responsibility for conducting family group meetings as needed (new admissions group, support group, family, and friends’ council, etc.)
    • Performs administrative requirement such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required
    • Facilitates discharge planning including the development of an organized discharge plan
    • Participates in departmental budget planning and supplies monthly report to Administrator
    • Perform additional duties as assigned

     

    Qualifications and Education:

     

    ·         Must possess as minimum of a bachelor’s degree in Social Work or a bachelor’s degree in Human Services plus a minimum of two years’ experience in a supervisory capacity in a Long Term Care; or equivalent combination of education and experience.  Must possess any certifications/licensures required by State regulations.

     

    About Us

     

    Compassionate care that creates wellness…

     

    Woodcrest Nursing & Rehabilitation offers the convenience of location in ElsmereKY, combined with our excellent skilled and caring clinical and rehabilitation staff.

    We Value Our Staff

     

     

  • 4 Days Ago

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Member Services
  • Planet Fitness - Midwest Management Group
  • Fairfield, OH FULL_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • 22 Days Ago

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Social Services Director
  • Mason Nursing and Rehab
  • Mason, OH FULL_TIME
  • NOW HIRING: Social Services Director Mason Health Care Center 5640 Cox-Smith Road Mason, OH "As you embark on the next exciting phase of your career, we believe you deserve an exceptional workplace." ...
  • 9 Days Ago

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Director of Social Services
  • Chamberlin Park
  • Cincinnati, OH FULL_TIME
  • How good is your vision? How far can you see? Can you look beyond the body's limitations, beyond the constant medical needs, and see the soul inside? Chamberlin Healthcare Center, a member of the Comm...
  • 10 Days Ago

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Regional Director of Student Services
  • Performance Academies
  • Cincinnati, OH FULL_TIME
  • JobID: 337 Position Type: Administration/Director Date Posted: 5/25/2022 Location: Mt. Healthy Prep. & Fitness Academy-Cincinnati,OH Date Available: 08/01/2022 Closing Date: 06/03/2022 Regional Direct...
  • 10 Days Ago

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Director of OB Services
  • RennickBarrett Recruiting, INC
  • Wilmington, OH FULL_TIME
  • Director of OB Services is responsible for the delivery of patient care that promotes safety and well-being of all patients in the Mother Baby Care Department on a twenty-four-hour basis. Plans, direc...
  • 11 Days Ago

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0 Member Services Director jobs found in Covington, KY area

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Executive Director
  • Urban Minority Alcoholism & Drug Abuse Outreach Program
  • Cincinnati, OH
  • Job Description Job Description THE POSITION We seek an experienced organizational leader committed to improving the liv...
  • 4/19/2024 12:00:00 AM

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Maintenance Director
  • The Pavilion at Kenton
  • Covington, KY
  • The Pavilion at Kenton - NEW - DAILY PAY OPTION NOW AVAILABLE! The Pavilion at Kenton 401 E 20th St, Covington, KY 41014...
  • 4/19/2024 12:00:00 AM

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Director of Development
  • Restavek Freedom - Ending Child Slavery in Haiti
  • Cincinnati, OH
  • Focused on ending child slavery in Haiti, Restavek Freedom Foundation seeks a Development Director who will be responsib...
  • 4/17/2024 12:00:00 AM

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Director of Development
  • Restavek Freedom - Ending Child Slavery In Haiti
  • Cincinnati, OH
  • Focused on ending child slavery in Haiti, Restavek Freedom Foundation seeks a Development Director who will be responsib...
  • 4/16/2024 12:00:00 AM

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Director of Quality & Risk
  • Encompass Health
  • Edgewood, KY
  • The Quality/Risk Director is responsible for an environment and culture that enables the hospital to fulfill its mission...
  • 4/16/2024 12:00:00 AM

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Director, Healthcare Foodservice
  • HHS Culinary and Nutrition Solutions, LLC
  • Cincinnati, OH
  • Culinary Director, Healthcare Food Service Bench Position, May Require Travel Salary $80,000.00-90,000.00 Culinary Direc...
  • 4/15/2024 12:00:00 AM

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Director, Managing Director- 401K Relationship Manager
  • Fidelity TalentSource LLC
  • Covington, KY
  • Job Description: Role The Managing Director (MD) is entrusted with a book of business of defined contribution. The Manag...
  • 4/15/2024 12:00:00 AM

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Director, Engineering
  • StandardAero
  • Cincinnati, OH
  • Engineering Director - Components & Accessories Repair Development Center of Excellence (RDCoE) Cincinnati, Ohio Build a...
  • 4/4/2024 12:00:00 AM

Covington is a city in Kenton County, Kentucky, United States, located at the confluence of the Ohio and Licking Rivers. Cincinnati, Ohio, lies to its north across the Ohio and Newport, Kentucky, to its east across the Licking. Part of the Cincinnati–Northern Kentucky metropolitan area, Covington had a population of 40,640 at the time of the 2010 U.S. census, making it the fifth-most populous city in Kentucky. It is one of its county's two seats, along with Independence. According to the United States Census Bureau, Covington has a total area of 13.7 square miles (35 km2), of which 13.1 square...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$129,658 to $177,763
Covington, Kentucky area prices
were up 1.1% from a year ago

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