Member Records Administrator maintains the membership database for organization. Processes and inputs member enrollments and renewals to database. Being a Member Records Administrator performs periodic audits to ensure member records are up-to-date coded correctly. Resolves any member issues with enrollment. Additionally, Member Records Administrator designs and generates routine and ad-hoc reports for management review. Coordinates maintenance and upgrades to database software. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Member Records Administrator work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Member Records Administrator typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Auto Rental Resource Center (ARRC) is a membership-based organization that offers independent auto rental businesses the resources and support they need to succeed and grow. From insurance needs for their fleet to car rental software, training for owners and their staff, vendor networking access, and much more, we work closely with our clients to understand and meet their needs.
We are currently seeking a Member Services Administrator to bolster our support for both existing members and our internal team. In this pivotal role, you will be responsible for providing exemplary customer service to prospective and current members alike. Key duties include managing all aspects of billing, ensuring the accurate processing and posting of payments, and documenting member fleet changes as required.
Given the administrative nature of this position, proficiency in office procedures is paramount for success. Additionally, a solid grasp of basic accounting principles is essential, particularly regarding billing procedures and payment processing.
Compensation and Benefits
Our team is highly motivated and committed to surpassing our sales targets, and you'll play a crucial role in supporting their endeavors. Collaboration is at the heart of our culture, and we value each team member's contributions and time. On a particularly exceptional day, we might celebrate the successful closure of a significant account, a testament to the collective effort of our entire team.