Member Certification Manager jobs in Massachusetts

• Create and drive a roadmap for our Sender Certification business in conjunction with key stakeholders
• Develop a solid understanding of the target customers and their requirements
• Define requirements for technical and non-technical stakeholders
• Work closely with Engineering, Marketing, Sales, Customer Support and your peers in Product Management to ensure customer requirements are delivered in a timely and cost-effective manner
• Articulate to internal and external audiences how the product solves customer problems, including the key features and benefits, and what makes the product unique in the market
• Validate ideas and requirements with direct customer feedback
• Be an expert in the Sender Certification market; be conversant in all aspects of Price/Value and competition in the market.
• Facilitate execution with Engineering: making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication internally and with customers
• Assess and communicate the impact of upcoming releases on the product operating model

• 5 years of experience at the Senior Product Manager level having been accountable for the commercial success of a SaaS product, including defining addressable market, evaluating competition, crafting product strategy and positioning, developing pricing and packaging, owning short-, mid-, and long-term roadmaps, and executive-facing reporting and communication.
• Repeated experience growing Product revenue (NRR, and GRR) for a SaaS product
• Deep experience defining and building SaaS products
• Familiarity with technical solutions that process vast data sets
• Clear and concise oral and written communication skills – able to communicate compelling headlines to technical and executive-level audiences, and support those headlines with deep command of the details
• Strong understanding of how software is built and deployed
• Fluent in at least one SQL-based language

• Experience in the email delivery and deliverability space, with knowledge of the sender-mailbox provider-sender reputation ecosystem, and the companies involved
• Experience as a product manager in the SaaS security software market

About Validity

For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers – using trustworthy data as a key advantage. Validity’s flagship products – Everest, DemandTools, BriteVerify, and GridBuddy Connect – are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth.

Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.

Headquartered in Boston, Validity has offices in Tampa, Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter.

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Validity is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

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