Member Certification Manager jobs in Florida

Member Certification Manager manages the certification and credentialing programs of a professional or membership organization. Oversees the development of standards and testing materials. Being a Member Certification Manager develops testing schedules and resource requirements to deliver testing. Collaborates with curriculum designers and instructors to ensure materials present certification requirements accurately and are validated in the certification processes. Additionally, Member Certification Manager develops quality processes to ensure the testing and validation processes accurately measure certification requirements. Optimizes the certification process to ensure members are satisfied and resolves any problems related to the process. May evaluate, select, and monitor outside testing providers to ensure testing quality. May require a bachelor's degree. Typically reports to a head of a unit/department. The Member Certification Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Member Certification Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Account Manager
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:
    This position is responsible for providing support to sales team and responding to a high-volume of service inquiries.

    Duties/Responsibilities:
    • Assisting employer group and individual client inquiries, requests, and questions.
    • Processing new enrollments, changes, and terminations.
    • Processing of claims, waiver of premiums and retiree transfers.
    • Processing monthly invoices.
    • Collecting and applying payments.
    • Speak with clients on billing and policy questions.
    • Making premium adjustments according to the invoices.
    • Updating billing and enrollment system with enrollee changes and terminations.
    • Set-up clients and maintain them in the online systems.
    Required Skills/Abilities: 
    • Highly relational and intuitive to client satisfaction level.
    • Clear and concise verbal and written communication skills.
    • Natural problem solving and troubleshooting skills.
    • Proactive and responsive.
    • Ability to manage client expectations.
    • Confident and demonstrates a strong attention to detail and accuracy.
    Required Education and Experience:
    • Minimum of two years related experience or an equivalent combination of education, training, and experience.
    • Proficient computer skills and working knowledge of Microsoft Outlook, Word, Excel, and CRM.
    • Able to quickly learn new software programs.
    What Member Benefits Offers You:
    • Competitive base pay including bonuses.
    • Free life insurance policy, long and short-term disability coverage.
    • Annual bonus variable, profit sharing and 401(k) plan.
    • Centrally located office off Gate Parkway, outside the St. Johns Town Center.
    • Multiple past awards including Best Place to Work in Florida and Fastest Growing Company.
    Requirements prior to Employment:
    • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
    • Must pass a pre-employment drug screening.
    Physical Requirements:
    • While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies.
    • In addition, the employee is occasionally required to stand, walk, and reach with their arms and hands. •
    • Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.
    Benefits:
    • 401(k).
    • 401(k) matching.
    • Dental insurance.
    • Disability insurance.
    • Health insurance.
    • Paid time off.
    • Vision insurance.
    Experience:
    • Insurance and account management: 2 years (Required).
    Education:
    • High school or equivalent (Preferred).
    Ability to commute/relocate:
    • Jacksonville, FL 32256: Reliably commute or planning to relocate before starting work (Preferred).
    • Monday - Friday in office.

    Note: This describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

    Member Benefits is an Equal Opportunity Employer.
  • 1 Day Ago

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Insurance Account Manager
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:This position is responsible for providing support to sales team and responding to a high-volume of service inquiries.Duties/Responsibilities:Assisting employer group and individual client...
  • 6 Days Ago

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Customer service representative
  • CCO Certification
  • Palm Harbor, FL FULL_TIME
  • ABOUT CCO CERTIFICATION : CCO Certification (CCO) is a wholly owned subsidiary of the National Commission for the Certification of Crane Operators (NCCCO). NCCCO was formed in 1995 as a nonprofit orga...
  • Just Posted

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Customer Service Representative I
  • CCO Certification
  • Palm Harbor, FL FULL_TIME
  • DescriptionABOUT CCO CERTIFICATION:CCO Certification (CCO) is a wholly owned subsidiary of the National Commission for the Certification of Crane Operators (NCCCO). NCCCO was formed in 1995 as a nonpr...
  • 1 Month Ago

8
Business Development Manager (Product Certification)
  • 8720 BSI Group ANZ Pty Ltd
  • Sydney, FL FULL_TIME
  • Great that you're thinking about a career with BSI! Purpose of the position To sell BSI products and services to new and existing customers across a defined BSI product suite. Responsible for identify...
  • 7 Days Ago

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Administrative Insurance Coordinator
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:We are seeking a detail-oriented individual to fill a key administrative role that supports our individual and group insurance departments.Duties/Responsibilities:Responding to client inqu...
  • Just Posted

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Team Leader - Borough Certification Manager
  • City of New York
  • New York, NY
  • Job Description THE IDEAL CANDIATE MUST BE SERVING PERMANENTLY IN THE TITLE OF CITY PLANNER OR REACHABLE ON THE CITY PLA...
  • 4/26/2024 12:00:00 AM

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Certification Manager
  • Stone Alliance Group
  • Phoenix, AZ
  • Our client, located in Phoenix, AZ, is the global leader in aviation restraint technology is a team of passionate and de...
  • 4/25/2024 12:00:00 AM

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Certification Manager, CP
  • SGS
  • Suwanee, GA
  • SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global ...
  • 4/24/2024 12:00:00 AM

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Project Manager- Certificate of Occupancy
  • MILROSE CONSULTANTS LLC
  • New York, NY
  • Job Description Job Description Company Overview: Milrose Consultants is hiring a Certificate of Occupancy Project Manag...
  • 4/24/2024 12:00:00 AM

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Quality Assurance/Certification Manager
  • Hitachi
  • Hagerstown, MD
  • Descrizione Hitachi Rail is looking for an enthusiastic self-motivated Quality Assurance/Certification Manager in Hagers...
  • 4/24/2024 12:00:00 AM

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Certification Manager
  • Stone Alliance Group
  • Phoenix, AZ
  • Our client, located in Phoenix, AZ, is the global leader in aviation restraint technology is a team of passionate and de...
  • 4/23/2024 12:00:00 AM

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Certification Manager, CP
  • Sgs
  • Suwanee, GA
  • SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global ...
  • 4/23/2024 12:00:00 AM

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Education & Certification Manager
  • Advanced Robotics for Manufacturing (ARM)
  • Pittsburgh, PA
  • ARM (Advanced Robotics for Manufacturing) Institute is seeking a Certification & Education Manager to oversee the ARM En...
  • 4/22/2024 12:00:00 AM

Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Atlantic Ocean, and to the south by the Straits of Florida. Florida is the 22nd-most extensive (65,755 sq mi or 170,300 km2), the 3rd-most populous (21,312,211 inhabitants), and the 8th-most densely populated (384.3/sq mi or 148.4/km2) of the U.S. states. Jacksonville is the most populous municipality in the state and the largest city by area in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Certification Manager jobs
$78,338 to $125,156

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