Medical Writer jobs in Fort Smith, AR

About us

midas auto & tire is a small business in Fort Smith, AR. We are professional, fast-paced, rewarding and our goal is to Provide needed automotive service and maintenance form our customers in a timely manner with affordable prices within our core value . .

Our work environment includes:

• Modern office setting
• Food provided
• Growth opportunities
• Casual work attire
• On-the-job training
• Company perks

Job Summary: We are seeking a skilled and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service and managing the workflow of automotive service repairs. Your knowledge of automotive mechanics and excellent communication skills will ensure a smooth and efficient experience for our customers. Duties: - Greet customers and assist them with their automotive service needs - Listen to customer concerns and accurately document vehicle issues - Provide detailed explanations of recommended repairs and associated costs - Schedule appointments and manage the workflow of service repairs - Coordinate with technicians to ensure timely completion of repairs - Maintain accurate records of customer interactions, repairs, and invoices - Follow up with customers to ensure satisfaction with completed work - Provide exceptional customer service throughout the entire service process Experience: - Previous experience in a similar role as a Service Writer or in automotive service management is preferred - Strong mechanical knowledge and understanding of automotive systems - Familiarity with auto body repair, brake repair, and alignment procedures - Excellent customer service skills with the ability to effectively communicate technical information to customers - Proficient computer skills for data entry and record keeping - Ability to multitask and prioritize tasks in a fast-paced environment If you are passionate about the automotive industry, have strong customer service skills, and enjoy working in a dynamic team environment, we would love to hear from you. Apply today to join our team as a Service Writer!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Employee assistance program
• Employee discount
• Paid time off
• Professional development assistance

Shift:

• 8 hour shift
• Day shift

Ability to Relocate:

• Fort Smith, AR 72903: Relocate before starting work (Required)

Work Location: In person