Medical Records Technician jobs in Washington

Duties

Duties include, but are not limited to:

• Must be able to multitask with an attention to detail and be well organized.
• Prioritizes and processes incoming requests received through the mail and/or fax; abstracts and processes medical releases of information requests that pertain to the Privacy Act, the Freedom of Information Act and Health Insurance Portability and Accountability Act; for information from patients Medical Records for release to appropriate facility, agency or physician.
• Screens and follows through on all incoming telephone calls from attorneys, insurance representatives, regarding legal cases and requests under the Privacy Act. Reviews and analyzes written and telephone requests to ascertain type of case to be developed.
• Reads and abstracts medical and other information from paper records, the computerized medical record (CPRS), DSSROI and VistA Imaging using basic knowledge of medical terminology, anatomy and pathophysiology to identify and assure only the minimum amount of information will be released.
• Acts as a release of information receptionist. Professionally greets veterans /visitor, assists them in determining the exact nature of the request and whether the information requested can be released.
• Informs Veterans about the benefits of signing up for MyHealtheVet (MHV.) Assist the Veteran with 'In Person Authentication (IPA)', using MHV software, making sure that the appropriate Veteran is given access to the right information. Coordinates with the MyHealtheVet Coordinator.
• Screens each request for information to determine urgency and assures that most urgent requests are completed fist using established priority systems.
• Accurately enters all requests into the DSS ROI software with necessary information for each request for medical information.
• Forwards subpoenas to the Facility Privacy Officer for processing.
• Reviews medical records (i.e., scanned notes, reports, special tests, etc.) to identify material to be photocopied/printed/written to electronic media and released.
• Evaluates the adequacy of each completed authorization request, reviews information to be released for completeness, signatures, etc., ensuring that information being released is limited to material requested and conforms to VA directives, laws, regulations and medical center policies.
• Abstracts information from the medical record for referral to proper Chief of Clinical Service or Chief Medical Officer for disclosure approval. Reviews abstracted and photocopied/printed/written to electronic media information for completeness, signatures, etc., by reading material and checking request for information to ensure that material being released is limited to what has been requested, thereby ensuring no violation of patient's authorization.
• Interprets and adapts health information guidelines when completing and processing requests from other VA and Federal Agencies, patients and their families, insurance representatives, physicians, hospitals, and city and state health agencies according to VA directives.
• Completes request processing within established time standards (20 Days from the date it is time date stamped into the office).
• Processes Social Security requests for medical information using DSS ROI and SSA software. Accesses the secured Social Security Web page and uploads the documents to the Web site. Transfers the confirmation codes to the DSS ROI package and closes the requests in both the DSS and Social Security packages.
• Composes and types all forms of correspondence not found in the DSS ROI software to insurance companies, veterans, health care facilities, and other requesters. Prepares correspondence for review and signature by the Supervisor.
• Completes and processes routine releases of information to other VA and Federal Agencies and, when requested, to patients and their families, insurance representatives, physicians, hospitals, and city and state health agencies according to VA directives.
• Completes necessary transactions for deposit of money collected from, legal fees, and processing fees for release of information to individuals and insurance companies.
• Creates bills for attorneys, insurance companies and all third-party requests using the DSS ROI software. All payments received are entered into the DSS billing software and forwarded to the Agent cashier for input into the Puget Sound's fiscal spreadsheet for processing.

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  To apply for this position, you must provide a complete Application Package which includes:
  

  • Resume

  
  
  The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
  
  

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Other (1)
  • PCS Orders
  • Performance Appraisal
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

  
  
  Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 04/10/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12373762.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

  • Click Submit My Answers to submit your application package.

  
  NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  
  To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

  Agency contact information

  Gabriel Johnson

  Phone

  (503) 220-8262 X53014

  Email

  gabriel.johnson@va.gov

  Address

  VA Puget Sound Health Care System
  1660 South Columbian Way
  Seattle, WA 98108
  US

  Next steps

  Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
  
  You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
  
  NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

This vacancy is open to Veterans, U.S. Citizens, and current Federal employees of other agencies.