Medical Records Manager manages medical record-keeping operations and healthcare information management to ensure secure, accurate, and reliable patient information management that complies with data and privacy regulations. Follows established policies and procedures to ensure effective and compliant record management, makes suggestions for process improvements. Being a Medical Records Manager implements digital technologies and tools to gain efficiencies, facilitate record retrieval, and ensure secure storage. Provides training for medical records staff and information resources to end-users. Additionally, Medical Records Manager coordinates with clinical and technical professionals to maintain robust records management systems and manage data for analysis and reporting. May require a bachelor's degree. May require Registered Health Information Administrator (RHIA) certification. Typically reports to a director. The Medical Records Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Medical Records Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
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SPECIFIC EDUCATION/VOCATIONAL REQUIREMENTS:
1. Must have a high school degree.
2. Experience with coding and abstracting is required and basic courses or experience pertaining to the position is preferred.
3. This position requires that the employee is able to read, write, speak and understand the spoken English language to ensure the safety and well being of our patients and visitors at the work site when responding to their medical and physical needs.
4. Must provide verification of TST (tuberculin skin test) as required by state law and in accordance with Company policy. TSTs will be administered at the work site if required.
JOB SKILLS:
1. Must have knowledge of medical and anatomical terminology.
2. Must have Microsoft Office Knowledge
3. Must have knowledge of coding and filing systems.
4. Must have knowledge of the rules of grammar, spelling and punctuation.
5. Must be accurate and detail oriented.
6. Must possess the ability to positively interact with personnel, customers, family members, visitors, government agencies/personnel and the general public.
PERFORMS RELATED DUTIES:
1. Interacts with customers, families, visitors, facility and Reliant subsidiary personnel;
2. Carries out other tasks as requested in situations where hands-on intervention/participation may be required.
RESPONSIBILITIES/ACCOUNTABILITIES:
1. Maintains accurate order of open charts;
2. Prepares closed charts;
3. Assumes responsibility for diagnostic admission and discharge coding index;
4. Ensures that all Physician Orders are signed in a timely manner;
5. Ensures all Medicare Certifications and Re-certifications are signed in a timely manner;
6. Notifies MDs in reference to compliance of customer visits and progress notes;
7. Communicates with Pharmacy in reference to additions/deletions of customer MARs, POFs;
8. Maintains forms/office supplies inventory under the direction of the Director of Nursing or his/her designee;
9. Answers telephone inquiries and may answer correspondence;
10. Performs miscellaneous duties pertaining to medical records;
11. Obtains all appropriate departmental and physicians' signatures on discharge charts within 30 days of discharge;
12. Puts Customer Service First: Ensures that customers and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights;
13. Performs other duties as requested.
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