VISION, MISSION & VALUES:
Every employee of SIHF Healthcare is expected to uphold our vision, mission and values. Our actions will reflect our values of compassion, diversity, integrity, excellence and teamwork creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of People achieving their highest quality of life through the fulfillment of our mission to Lead individuals and communities to their healthiest lifestyle by providing a coordinated network of health and supportive services.
CUSTOMER SERVICE COMPLIANCE STATEMENT:
Treat every person with dignity, respect and kindness by listening with your full attention, address questions/concerns immediately, and accept responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve.
POSITION DESCRIPTION:
Perform record storage, retrieval, and filing process to ensure the collection and dissemination of patient health information.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Retrieve, disseminate, and file patient records and reports to ensure availability of patient medical information in compliance with quality performance standards.
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Perform the record completion process, as applicable, to ensure collection of patient health information.
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Meet standards established by supervisor to ensure efficient work flow for the department.
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Maintain strict confidentiality of all patient information.
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Perform other duties as assigned.
KNOWLEDGE, SKILLS, ABILITIES:
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Must possess excellent verbal and written communication skills.
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Ability to solve problems and think logically.
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Must possess keen visual and hearing abilities.
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Manual dexterity (i.e. keying information into computer system, manipulating a light pen or bar code reader).
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Ability to perform functions encountered during daily work (i.e. bending, stooping, sitting long periods, pushing a cart, walking stairs, lifting between 20-30 pounds).
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Must be a team player.
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Ability to pay attention to detail.
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Must be neat and professional in appearance.
EDUCATION AND EXPERIENCE:
High school diploma or GED is desired. Efficient clerical skills, medical terminology, familiarity with alphabetical and numerical filing system and basic computer functions and capabilities required.
COMPLIANCE STATEMENT:
Abide by the requirements of all applicable State and Federal laws.
MEDICAL HOME STATEMENT:
Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum.
PHYSICAL DEMANDS:
Light physical activity performing non-strenuous daily activities of an administrative nature. Will occasionally need to lift/carry medical records weighing up to ten (20-30) pounds.
WORK SCHEDULE:
Normal work hours for this position are Monday through Friday dayshift, unless otherwise specified by management staff.