Media Product Development Manager jobs in Rochester, NH

RETAIL SALES INC, A WHOLLY OWNED SUBSIDIARY OF THE BOSTON GLOBE, IS SEEKING A FULL-TIME DISTRIBUTION CENTER MANAGER.

This is a Full-Time, Early morning position in Portsmouth, New Hampshire.

**Must be able to work weekends**

Duties will include hands-on management and oversight of all distribution staff and processes in place to facilitate the distribution of newspapers. Maintain consistent compliance and the appropriate application of company policies and procedures to ensure satisfactory customer service levels. 

Essential Functions & Responsibilities

• Hands on management of daily operations to ensure all route delivery expectations are met consistently.
• Assist in selection, hiring, training, and staff evaluation.
• Management of employees to ensure compliance with company policy and procedures.
• Provide adequate safety oversight within operation.
• Tracking all Delivery Service Provider compensation in relation to their assigned location.
• Ensures subscriber complaints are resolved satisfactorily before escalation.
• Oversee the process of contracting Delivery Service Providers.
• Able to drive regularly to cover open route activity, visual confirmation of delivery, and assist in the demonstration of routes to Delivery Service Providers.
• Provide oversight in center warehouse operations, maintaining high visibility on floor during operations.
• Actively engages in DSP recruitment efforts throughout the region
• Newspaper distribution experience preferred; but not required.
• Requires a minimum of 4-6 years related distribution work experience.

EEO Statement:

At Boston Globe Media, our mission is to empower, connect, and convene our communities with independent, trusted journalism and storytelling. We know a critical part to achieve this is by having a workforce that is diverse, equitable, and inclusive - like the communities we serve. Boston Globe Media is an equal opportunity employer that welcomes candidates and colleagues of all backgrounds, experiences, perspectives, and skills.