Media Operations Manager jobs in Medford, OR

If you live and breathe marketing and creativity, we need to talk! We’re looking for a flexible and versatile account manager to work alongside a team responsible for the growth of their clients. We are a fun and exciting team who is growing quickly and looking to add new talent to our crew! 

The account manager responsibilities include managing content calendars for their roster under the guidance of their Team Lead and following the strategy set for the client by the Team Lead and Strategy Team. Review monthly content calendars with clients and support the Team Lead in monthly reporting to track client progress. To be successful in this role, you should be able to turn creative ideas into effective content campaigns. Ultimately, you will help us build and maintain a strong and consistent brand through a wide range of online and offline marketing channels. This role reports to their Team Lead on client progress, updates and challenges and works closely with supporting account managers, editors and client services team members to ensure client expectations and services are delivered. 

Who are you?

A social media manager and customer service rep who is an enthusiast and ultimate team player who will create value in any situation. You understand how to handle and anticipate client needs and how to plan content to grow their brand and online community. You have a passion for making sh*t happen and a hunger to learn how to create meaningful interactions online that drive engagement and extend brand experiences.

Our Account Managers play a critical role in the management of their client roster and online presence to help their clients' businesses grow.

The PITCH

Our Account Manager is both an exceptional self-starter and team player: You have fingers on the pulse of our clients’ goals - particularly how to help them grow on Facebook, Instagram, and TikTok; understanding and analyzing trends and you offer customer-facing support to our clients to go above and beyond for their marketing needs. This is a full-time role based in our Wilmington, NC office.

Responsibilities

• Manage 20-30 Client accounts under the guidance of a Team Lead

• Monthly calls or quarterly call support for Team Lead

• Prepare Monthly Content Calendars and follow-up on client requests

• Approve content created and scheduled in Agorapulse by Supporting team

• Communicate with clients daily in WhatsApp chats to ensure successful delivery of campaigns and managing and exceeding client expectations

• Deploy successful digital marketing campaigns and strategies and your own implementation from ideation to execution

• Measure and report on the performance of marketing campaigns monthly internally to our team to gain insight and assess against goals

• Manage your calendar, keep client tasks and materials organized and report to your Team Lead for support and assistance with client challenges and strategy 

Experience:

• Bachelor's degree in marketing, communications, advertising preferred

• 1-2 years working in a marketing agency or equivalent preferred

• Email design and email marketing

• Digital marketing

• Social media design, posting, and scheduling

• Base-level knowledge of real estate and food and retail marketing

• BSc/MSc degree in Marketing or related field is highly valued but not required

• Familiarity with real estate, food, and retail marketing is advantageous.

Skills

• Demonstrable experience in marketing together with the potential and attitude required to learn and expand skills

• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate

• Strong communication skills 

• Experienced with Google Business, Google Docs and Spreadsheets

• Canva experience is a plus! 

• A strong sense of aesthetics and brand integrity

• A love for great copy and witty communication and captions

• Ability to flow and embody different "voices" for different clients

• Up-to-date with the latest trends and best practices in online marketing, measurement and the algorithms

Benefits

• Salary Range: $35,000- $45,000

• Health Insurance Reimbursement after 3 months

• Paid Time Off

• Holidays Off

• 401K Benefits

• 401K Matching

• Financial Mentoring

Benefit Conditions:

• Waiting period may apply

• Only full-time employees eligible

Job Type: Full-time