Market Research Manager jobs in Hammond, IN

Front of House Manager

Duties:
- Oversee the daily operations of the front of house staff, including servers, hosts and bussers
- Train and mentor front of house staff on customer service, menu knowledge, and proper serving techniques
- Ensure that all guests are greeted and seated promptly and that their dining experience meets or exceeds expectations
- Monitor dining room activity to ensure efficient seating and service flow
- Handle customer complaints or concerns in a professional and timely manner
- Collaborate with the kitchen staff to ensure smooth communication and coordination between front and back of house
- Manage inventory and supplies for the front of house, including ordering and restocking as needed
- Maintain cleanliness and organization in the dining area, including tables, chairs, and other furniture

Experience:
- Previous experience in food service or restaurant management is required - Experience in Catering Events Preferred
- Proficiency with POS system is preferred
- Knowledge of food safety regulations and procedures
- Strong interpersonal skills with the ability to communicate effectively with staff and customers
- Experience interviewing, hiring, and training front of house staff
- Ability to work in a fast-paced environment while maintaining attention to detail

Additional Skills:
- Knowledge of coffee preparation techniques is a plus
- Familiarity with restaurant financials, such as budgeting and cost control measures
- Ability to handle cash transactions accurately and securely
- Strong leadership skills with the ability to motivate and inspire a team

We offer competitive pay based on experience.

If you are a hospitality professional with a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume highlighting your relevant experience.

Job Types: Full-time, Part-time

Pay: $47,313.00 - $49,476.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Experience level:

• 2 years

Restaurant type:

• Café
• Casual dining restaurant
• Fast casual restaurant

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Dyer, IN 46311: Relocate before starting work (Required)

Work Location: In person