The Equipment Service Technician provides excellent technical services and customer service experiences maintaining strong relationships with manufacturers, suppliers, and sales representatives. As such, you must be a positive, energetic leader who excels in working in a collaborative environment.
What we offer:
*Benefits (dental, medical, life, vision and health insurance and more)
*Mileage reimbursement & phone bill reimbursement
*$50 daily per diem
*Work laptop & extensive training provided
Key Duties & Responsibilities:
*Perform all on-site installation, repair, maintenance, and troubleshooting tasks providing instructional training to customers
*Continual training of equipment and resources necessary to perform the functions of the department
*Attend Branch and Technical Service meetings scheduled by Service Manager or Branch Mgr.
*Consistently deliver excellent customer service experiences by offering knowledge, advice, and answering questions and concern
*Manage excellent vendor relationships by providing timely communications, problem-solving, and site visits key suppliers when necessary
*Coordinate with VP of Sales and Sales Representatives to provide excellent customer support
*Diagnose errors or technical problems by visual and auditable inspection of machines and determine proper solutions
*Dismantle machines and equipment to gain access to and resolve issues
*Diagnose, install, and repair electrical apparatus such as transformers and wiring, electrical, electronic components of machinery and equipment
*Produce timely and detailed service reports
*Monitor work procedures, work schedules, and expedite workflow
*Create and submit a completed expense report each month
*Assist with office / warehouse needs as time permits
You should be proficient in:
Salary info:
$26 - $34 / hr
0 Manufacturing Technician jobs found in Gary, IN area