Manufacturers Service Contract Administrator ensures that customers receive services according to their contracts with the manufacturer. Communicates with customers to gather information about service levels and respond to questions or complaints. Being a Manufacturers Service Contract Administrator reports on levels of service and escalates complex or severe problems to management. May assist in contract negotiations. Additionally, Manufacturers Service Contract Administrator may require an associate degree. Typically reports to a supervisor or manager. The Manufacturers Service Contract Administrator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Manufacturers Service Contract Administrator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
The primary responsibility of this position is to accurately input customer contract and ancillary charge information into LIMS to ensure accurate billing and records in the GL. This position is responsible for maintenance and upkeep of LIMS as rates and other sale information changes.
What you will be expected to do:
Qualifications you should have:
Competencies that will be beneficial for you in this role:
Our highly competitive compensation package and outstanding benefits include:
Invitation to Apply:
If you are ready to build your career in a company that thrives on growth, a safe work environment, rewarding work, challenge, and opportunity, come build your career with us at West Fraser: www.westfraser.com
West Fraser is a diversified North American wood products company producing southern yellow pine lumber and wood chips across the Southern US and Western Canada. We are the largest lumber producer in North America!
West Fraser is an Equal Opportunity Employer M/F/V/D & Drug Free Workplace (DFW)