Manufacturers Service Contract Administrator jobs in Springfield, MA

Ellington, CT

COMPANY OVERVIEW:

Deeply Devoted Cleaning Service is Connecticut's #1 House & Office Cleaning Service. We are seeking an Office Administration who will play a pivotal role in our organization. If you are a highly organized, customer-oriented, and sales-savvy individual, we want you to join our team and help us grow while maintaining top-notch service quality.

GENERAL DUTIES AND RESPONSIBILITIES:

• Customer Service Excellence:Deliver outstanding customer service by promptly addressing inquiries, resolving issues, and ensuring client satisfaction

• Sales Support: Assist in generating new business opportunities through sales efforts, including lead generation, client follow-ups, and quoting services

• Bookkeeping: Maintain accurate financial records, manage invoices, and handle payroll to ensure the smooth financial operation of the company

• Estimating: Provide accurate cost estimates to clients for cleaning services, ensuring transparency and competitive pricing

• Organizational Wizardry: Keep our operations running smoothly through exceptional organizational skills, managing schedules, and coordinating cleaning teams

• Remote Culture Creation: Foster a positive company culture by engaging with remote team members, organizing virtual team-building activities, and ensuring effective communication

• Jobber Expertise: Utilize Jobber software to manage schedules, track job progress, and optimize operational efficiency

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

Proven experience in a similar role, preferably within the cleaning industry.
Proficiency in Jobber software or equivalent job scheduling software.
Exceptional customer service and communication skills.
Sales aptitude with the ability to identify and pursue new business opportunities.
Strong bookkeeping skills and experience with financial management.
Expertise in estimating costs for cleaning projects.
Highly organized with excellent time management skills.
Friendly, personable, and a team player.
Self-motivated and capable of working.
Ability to create a positive company culture and build strong working relationships.
Able to work on multiple tasks in a timely manner.
Able to work independently with little oversight.

Benefits:

Competitive salary $17.50/per hour
Opportunities for career growth and development.
Join a supportive team dedicated to excellence.
Contribute to the growth and success of a reputable cleaning company.

If you meet these qualifications and are ready to take on a key role in our organization, please submit your resume and a cover letter outlining your relevant experience and why you're a perfect fit for our Office Administrator position. We look forward to welcoming you to our team!