Manufacturers Service Contract Administrator jobs in Somerville, MA

Boston's leading commercial door service!

Job Summary:

We are seeking a highly organized and detail-oriented Service Administrator to join our team.

The Service Administrator will be responsible for providing administrative support to our service department and ensuring smooth operations.

The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask effectively.

Responsibilities:

- Serve as the main point of contact for all service-related inquiries

- Answer phone calls and respond to emails in a professional and timely manner

- Schedule service appointments and maintain the service calendar

- Coordinate with technicians to ensure timely completion of service requests

- Prepare and process service invoices and maintain accurate records

- Assist with data entry and maintain customer databases

- Manage office supplies and inventory

- Perform general administrative tasks such as filing, scanning, and photocopying

- Provide support to the service manager and team as needed

Qualifications:

- Previous experience in an administrative role is preferred

- Proficient in using Google Suite (Gmail, Google Docs, Google Sheets)

- Strong proofreading skills with excellent attention to detail

- Ability to work in a computerized environment and use various software applications

- Experience in data entry and maintaining accurate records

- Knowledge of office management procedures and basic accounting principles

- Excellent calendar management skills with the ability to prioritize tasks effectively

- Strong administrative skills with the ability to handle multiple responsibilities simultaneously

- Professional phone etiquette and familiarity with phone systems

-QuickBooks Experience Preferred!

If you are a motivated individual with strong organizational skills and a passion for providing exceptional administrative support, we would love to hear from you. Apply now!

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Woburn, MA 01801: Relocate before starting work (Required)

Work Location: In person