Manufacturers Service Contract Administrator jobs in Palmer, AK
Manufacturers Service Contract Administrator ensures that customers receive services according to their contracts with the manufacturer. Communicates with customers to gather information about service levels and respond to questions or complaints. Being a Manufacturers Service Contract Administrator reports on levels of service and escalates complex or severe problems to management. May assist in contract negotiations. Additionally, Manufacturers Service Contract Administrator may require an associate degree. Typically reports to a supervisor or manager. The Manufacturers Service Contract Administrator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Manufacturers Service Contract Administrator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Manufacturers Service Contract Administrator jobs
Service Contract Administrator
- LONG Building Technologies
-
Anchorage, AK
FULL_TIME
-
Position SummaryThe Service Contract Administrator provides support within all of the business units which can include tracking and reviewing new and renewing agreements, job/projects, and quoted work orders and will work with dispatchers, project administrators, technicians, and operations on day-to-day functions and will work independently on specialized processes.Pay Range: $22 - $26 per hr. depending on experience.Benefits: Medical, Dental and Vision Insurance, Basic Life, Short-Term and Long-Term Disability (100% paid by LONG), Voluntary Life Insurance, Accident and Critical Care Insurance, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Paid Time Off (beginning day one), Paid Community Service Day, 8 Paid holidays, Pet Insurance, Legal and ID Shield benefit.
Responsibilities- Process accounts payable invoices for the roles area of responsibility through LONG’s invoice processing system, CSSI, including purchase order receipt in Microsoft GP.
- Issue purchase orders to technicians on an as-needed basis.
- Act as backup to dispatch when needed.
- Intake, process, and establish Service Agreements from sales team, ensuring accurate and complete entry to facilitate successful handoff to Operations.
- Add and maintain the location’s equipment in the service management module.
- Perform maintenance agreement booking, ensure all documentation for booking is complete and process monthly maintenance billings for the business unit.
- Process all project, fixed price and service call billings for Service through the job cost module and scan all completed job paperwork.
- Assist the department in project management duties for service projects up to and including product ordering and tracking, forecasting, and coordination to scheduling.
- Scan paperwork as required for start-up final paperwork, non-PO workflow, T&M as required, etc.
- Communicate with internal and external Clients as needed.
- Maintain accurate and organized records of all service contracts, amendments, and related documents. Keep track of contract milestones, key dates, and deliverables
- Help facilitate customer care program to include customer surveys.
- Help facilitate and coordinate customer portal questions and redirect issues to the correct party for updates and repair.
- Other duties as assigned.
Required Qualifications- High School diploma or equivalent
- 3 years’ relevant work experience or higher education degree
- High computer literacy and proficiency in Microsoft Outlook, Word, and Excel
- Open and able to learn industry specific terms and processes
- Ability to work well in a collaborative environment
- High attention to detail and strong ability to multi-task
- Positive attitude with strong organizational and problem-solving skills
- Welcomes ability to learn new tasks and responsibilities
- Experience providing excellent customer service
- No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
Working ConditionsEnvironment:- Indoor and outdoor environments
Physical Requirements- Routine sitting, lifting, bending, and kneeling
- Ability to lift 25 lbs. from floor to countertop and countertop to floor
Hazards- None
- 1 Month Ago
Contract administrator
- LONG Building Technologies
-
Anchorage, AK
FULL_TIME
- Description Position Summary The Service Contract Administrator provides support within all of the business units which can include tracking and reviewing new and renewing agreements, job / projects, ...
- 1 Month Ago
Carpenter/Laborer
- Contract
-
Anchorage, AK
TEMPORARY,CONTRACTOR,PART_TIME
- Job Summary:We are seeking a skilled Carpenter/Laborer to join our team. The ideal candidate will have expertise in carpentry and general labor tasks to support construction projects. Duties:- Perform...
- 9 Days Ago
Contract Support Specialist
- US Internal Revenue Service
-
Anchorage, AK
FULL_TIME
- Duties WHAT IS THE TAXPAYER EXPERIENCE OFFICEDIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the follow...
- 14 Days Ago
Senior Structural Engineer II - Contract Hourly + Per Diem
- Alaska Contract Staffing
-
Anchorage, AK
PER_DIEM
- Company DescriptionEngineering Job DescriptionAlaska Contract Staffing located in Anchorage, Alaska is recruiting engineers. A huge opportunity for you to experience Alaska without uprooting your life...
- 1 Month Ago
Parts and Service Administrator (Anchorage, AK)
- Alvest Equipment Services
-
Anchorage, AK
FULL_TIME
- COMPANY INTRODUCTION ALVEST is the world leader in airport ground support equipment manufacturing and distribution, through its entities TLD, Smart Airport Services (SAS), and Alvest Equipment Service...
- 1 Month Ago
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0 Manufacturers Service Contract Administrator jobs found in Palmer, AK area
DISHWASHER (TALKEETNA)
- Pursuit Collection
-
Talkeetna, AK
- What perks can you expect?: / Competitive perks & wages / Referral and end-of-season bonus available / Access to iconic ...
- 4/24/2024 12:00:00 AM
SECURITY AGENT (TALKEETNA)
- Pursuit Collection
-
Talkeetna, AK
- What perks can you expect?: / Competitive perks & wages / Referral and end-of-season bonus available / Access to iconic ...
- 4/24/2024 12:00:00 AM
Ramp Agent/Airline Support
- K2 Aviation
-
Talkeetna, AK
- Job Description Job Description Ramp Agent/Airline Support TALKEETNA As a Ramp Agent your primary task is to fuel airpla...
- 4/20/2024 12:00:00 AM
Front Desk Agent/Reservation Specialist
- K2 Aviation
-
Talkeetna, AK
- Job Description Job Description A typical day as a front desk agent will always start with having a friendly attitude. Y...
- 4/20/2024 12:00:00 AM
About Palmer, Alaska
Palmer is located at 61°36′7″N 149°7′2″W / 61.60194°N 149.11722°W / 61.60194; -149.11722 (61.601879, −149.117351).
Palmer is 42 miles (68 km) northeast of Anchorage on the Glenn Highway. It lies on the north shore of the Matanuska River, not far above tidewater, in a wide valley between the Talkeetna Mountains to the north and the Chugach Mountains to the south and east. Pioneer Peak rises over 6,000 feet (1,800 m) above the town, just a few miles south. East of Palmer is Lazy Mountain, and standing behind that is Matanuska Peak. Lazy Mountain, Matanuska Peak, and Pioneer Peak are all a pa...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Manufacturers Service Contract Administrator jobs
$59,018 to $84,402
Palmer, Alaska area prices
were up 2.8% from a year ago
were up 2.8% from a year ago