Manufacturers Service Contract Administrator ensures that customers receive services according to their contracts with the manufacturer. Communicates with customers to gather information about service levels and respond to questions or complaints. Being a Manufacturers Service Contract Administrator reports on levels of service and escalates complex or severe problems to management. May assist in contract negotiations. Additionally, Manufacturers Service Contract Administrator may require an associate degree. Typically reports to a supervisor or manager. The Manufacturers Service Contract Administrator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Manufacturers Service Contract Administrator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Hugg & Hall Equipment Company is a leading supplier of Material Handling and Construction Equipment. Representing multiple lines, we are a turnkey operation offering new, used, parts, service and rental for industrial and construction equipment needs. Hugg and
Hall knows that an environment where the employee is valued, well-trained, and confident will bring satisfaction to the customer or client. If you are seeking a career with a company that can offer opportunity and respect as a team member then you should consider
employment with Hugg & Hall Equipment Company. Our team includes sales representative, service technicians, and a variety of other positions that will work together to make our customers’ needs our own.
Hugg & Hall offers competitive compensation and benefits including medical, dental, vision, 401K and paid vacation.
The Service Administrator is responsible for performing administrative tasks in support of the Service Dept. and completing all aspects of service work order processing.
Job Duties:
Performs Service Personnel Functions
Performs Work Order Processing
Qualifications: Must be able to fulfill essential job functions in a consistent state of alertness and safe manner
Required Skills/Experience
minimum 1 year administrative/clerical experience, preferably in service related industry
strong written and verbal communication skills
accurate and efficient
Education
High School Diploma or Equivalent
Physical Demands/Environmental Conditions:
This position is in an indoor office environment with a controlled climate.
This position requires sitting at a computer desk for long periods of time with constant use of a computer keyboard while reading the computer screen.
This position will continuously talk, hear, and read in verbal and written communication. And will occasionally stand, walk, and reach with hands and arms.
This position will continuously use hands to type.