Management Development Manager jobs in Charleston, WV

Management Development Manager leads and directs the creation of a leadership development strategy and programs that align with strategic business imperatives and develop management capabilities throughout the workforce. Identifies, designs, and develops frameworks that represent skills and leadership capabilities critical to long-term and short-term objectives. Being a Management Development Manager aligns training, coaching, professional development, and experiential assignments to the leadership development strategy. Develops approaches to engage individuals in well-defined and ongoing career development. Additionally, Management Development Manager define career paths and supporting training and development programs. Fosters a culture of informal knowledge exchange, coaching, and training to engage and develop the workforce. Conducts periodic succession planning and talent assessments to ensure critical roles are defined. Creates slates of individuals identified for leadership development activities. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Management Development Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Management Development Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Restaurant Manager
  • Falcons Management
  • Charleston, WV FULL_TIME
  • Restaurant (Department) Manager:

     

    ROLE PURPOSE:

    Responsible for managing all aspects of a specific department(s) within the restaurant including the selection, development and performance management of restaurant Team Members, optimizing profits and increasing sales.

     

    KEY RESPONSIBILITIES & ACCOUNTABILITIES:

    • Manage all areas of operations for a specific department including marketing and human resources, while ensuring the Company’s standards of quality, service and operations are
    • Manage operations during scheduled shifts that include daily decision-making, staff support, scheduling, planning while upholding standards, product quality and
    • Frequently interacts with Guests to ensure they receive the Fridays Service Style experience; follow up on any issues and complaints they may
    • Follows the Bubble Theory to proactively run a shift and anticipate Guest
    • Follows the Hamburger Stand Theory, ensuring that the restaurant and staff are set up for an outstanding
    • Ensures all newly hired Team Members follow and complete their appropriate training plan, including required paper and electronic paperwork (tip credit notices included where applicable).
    • Maintain an accurate and up-to-date manpower plan of Department staffing
    • Prepares schedules and ensures that their department is staffed for all
    • Use the Fridays Recruiting Toolkit process to interview hourly Team Members, ensuring Team Members hired are fit with Fridays with
    • Staff, train and develop their department’s hourly Team Members through ongoing feedback and coaching, establishment of performance expectations and by conducting performance reviews on a regular
    • Identify operational opportunities to build sales and control costs; develop and implement plans to address opportunities (i.e., R&M, marketing).
    • Perform liquor, wine, and beer check in to ensure proper
    • Ensure proper security procedures are in place to protect Team Members, Guests and Company assets, including security of beer walk-in, liquor room, store room, freezer and
    • Prepare end of shift reports.
    • Directly supervise Team Members, coaching, correcting behaviors as needed, and providing recognition to continuously improve
    • When acting as Manager on duty, oversee all of the restaurant’s operations and conduct root cause analysis as needed to guarantee operational efficiency and an excellent Guest
    • Ensure great food is served to every Guest through managing all Team
    • Manages inventory efficiently, accurately, and in a cost-effective
    • Fosters open communication with BOH and FOH
    • Ensure proper security procedures are in place to protect Team Members, Guests and Company

     

    KEY DECISIONS:

    Makes:

    • Customer service issues
    • Guest relations issues
    • Employee relations decisions with General Managers or Human Resources input as needed
    • Vendor related issues

    Influences:

    • Team Member hiring
    • Team Member terminations
    • Sales and service objective strategies
    • Recruiting strategies

     

    MEASURES OF SUCCESS:

    • Guest satisfaction scores meet/exceed company standards
    • Annual sales dollars achieved compared to budget
    • Meeting/Exceeding requirements for Ecosure Audit scores for the year
    • Grow sales to meet or exceed annual sales budget
    • Team Member turnover meets company requirements
    • Meeting Labor Budget

     

    QUALIFICATION REQUIREMENTS:

    • 4-year college degree preferred
    • Minimum of 6 months experience working in a full service restaurant
    • Must be capable of performing all functions and meeting qualification standards for all hourly positions
    • Must be able to walk and stand during entire shift
    • Frequent bending and stooping required
    • Must be able to lift up to 30 lbs
    • Must be able to read and write English
    • Must be able to hear well amongst loud background noise

     

    COMPETENCIES:

    ASSESSING AND SELECTING TALENT: Effectively identifies and evaluates the talent within the restaurant in order to select individuals that exhibit pride, passion and personality and to build top performing teams.

    • Helps identify strong team member candidates and “sells” Friday’s in order to get the best talent on
    • Utilizes selection tools and processes as guidelines to effectively assess and hire the right people for the
    • Supports selection decisions by identifying high potential within the team in order to maximize internal
    • Identifies great talent based on diverse backgrounds, skills, and abilities as well as common passion for the business.
    • Understands where individual talent can be best utilized; matches the right people with the right
    • Knows who top performers are and takes the necessary steps to engage and retain
    • Ensures that new employees are equipped with the proper training and resources necessary to experience success.

    COACHING FOR PERFORMANCE: Spends time guiding, teaching and providing clear and directed feedback to your team to help them grow and succeed.

    • Provides ongoing guidance and direction to help team members reach their full
    • Gives honest feedback that is specific, timely and action-oriented.
    • Promptly recognizes and encourages effective
    • Helps to develop and execute plans for each team member that maximize strengths and improve weak
    • Ensures team members are given challenging assignments to help them learn new skills that can prepare them for the next
    • Takes a hands-on approach to developing others by providing clear examples of desired behaviors to ensure understanding.

    LEADS AND INSPIRES OTHERS: Sets the example for the team by living the TGI Friday’s credo and values; effectively influences and motivates them to reach goals.

    • Acts with integrity in all dealings; demonstrates consistency in words and

     

    • Demonstrates genuineness, openness, and approachability and consistently treats all team members and guests with dignity and
    • Effectively manages stress level during difficult
    • Demonstrates the ability to understand and adjust leadership style to fit others’
    • Rallies and harnesses the energy of the restaurant by being present, upbeat and
    • Frequently and genuinely acknowledges and rewards strong
    • Treats all employees in a fair and consistent

    COMMUNICATION: Keeps everyone on the same page through frequent information sharing and open dialogue

    • Encourages open, honest and timely communication among team
    • Fosters frequent dialogue between the FOH and BOH staff.
    • Demonstrates effective listening by being available to team members and responding to needs and
    • Communicates the “why” behind important goals and initiatives to gain buy-in.
    • Respects the opinions of others; listens to comments and concerns with an open
    • Holds frequent meetings where information is shared freely by
    • Takes advantage of opportunities to engage in one-on-one

    MANAGING EXECUTION: Enforces performance standards and follows up relentlessly to ensure accountability for top quality results.

    • Ensures 100% compliance with standard operating
    • Enforces high standards and always looks to raise the
    • Follows up regularly to ensure proper execution and offers support and/or
    • Holds team members accountable to meet
    • Confronts sub-par performance directly and holds people accountable for making
    • Makes tough but necessary decisions in regards to
    • Sets clear expectations and goals and holds others accountable for achieving
    • Identifies and corrects mistakes immediately to provide hands on learning

    PASSION FOR THE GUEST: Ensures that every action and decision leads to an exceptional guest experience.

    • Maintains visibility within the restaurant; models exemplary hospitality by engaging regularly with the guests and interacting in a positive, sincere
    • Encourages Team Members to focus efforts and attention on going above and beyond to exceed guest expectations and create repeat
    • Effectively balances guest needs with TGI Friday’s business
    • Utilizes guest feedback to improve the guest
    • Shows awareness of guest needs and expectations; prevents problems before they
    • Follows up to ensure that guest issues and complaints are addressed and resolved
    • Shows attention to food quality/appearance, ticket times, and the fine details that define the overall guest experience.

    DECISION MAKING & PROBLEM SOLVING: Thinks problems through, acts with urgency and always keeps the best interests of the brand at heart when making decisions.

    • Able to digest information quickly, boil it down, and identify relevant
    • Finds root causes in order to develop workable solutions to
    • Draws important connections and considers both short and long-term implications of
    • Right or wrong – shows the willingness to make the call and accepts responsibility for decisions and
    • Evaluates various solutions to problems before taking
    • Acts quickly and decisively when needed based on the need and urgency of

    FLEXIBLY ADAPTS AND MANAGES CHANGE: Keeps up with shifting business needs and embraces change in order to drive results and grow the brand.

    • Responds quickly to changing needs and adapts as necessary to meet new
    • Displays a positive, confident attitude for tackling new challenges and
    • Understands new initiatives and speaks knowledgeably of changes to both FOH and BOH
    • Helps ensure that changes are fully integrated into operations and sustained over
    • Effectively manages daily priorities while keeping track of long-term
    • Perseveres through resistance to change with positive influence and firm

    MANAGING FINANCIAL RESULTS: Demonstrates an understanding of the financial components of the restaurant operation and how to impact results.

    • Helps analyze financial profit and loss results, guest satisfaction measures, and other key performance
    • Uses appropriate tools and resources to monitor location’s performance and understands factors that affect success and
    • Supports the DO and GMs initiatives to grow business in their
    • Ensures consistent quality and execution of food and service in order to help drive the brand and increase
    • Makes financial needs an important consideration in plans and
  • 11 Days Ago

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General Manager Beckley, WV
  • VP Management
  • Beckley, WV FULL_TIME
  • Job Summary:VP Management is seeking a highly motivated and experienced General Manager to oversee hotel operations at our Beckley, WV location. The General Manager will be responsible for leading a t...
  • 4 Days Ago

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Senior Manager, Project Management
  • Worley Group, Inc
  • Charleston, WV FULL_TIME
  • Company: WorleyPrimary Location: USA-WV-CharlestonJob: Project ManagementSchedule: Full-timeEmployment Type: EmployeeJob Level: ExperiencedJob Posting: Feb 5, 2024Unposting Date: Mar 7, 2024Reporting ...
  • 1 Month Ago

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Senior Manager, Project Management
  • Worley Careers
  • Charleston, WV FULL_TIME
  • Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, we’re bridging two worlds ...
  • 28 Days Ago

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Business Development Manager - Stack
  • Montrose Environmental Group, Inc.
  • Charleston, WV FULL_TIME
  • ABOUT YOUAre you passionate about joining an inclusive work environment, committed to leading new ideas and pathways, and to delivering value? If the answer is, "Yes!" then we have an exciting career ...
  • 3 Days Ago

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Business Development Manager
  • LinuxBean Solution Pvt Ltd
  • Indore, WV FULL_TIME
  • Company DescriptionWe are a leading Offshore Web Development Company in Central India ,Majorly in to Web Development and other Android and Ios Mobile Applications, We are growing on a constant pace an...
  • 14 Days Ago

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0 Management Development Manager jobs found in Charleston, WV area

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Project Controls Manager
  • Complete Technical Services, Inc.
  • Charleston, WV
  • Job Description Job Description I am currently looking for a Project Controls Manager for a chemicals project In Charles...
  • 3/29/2024 12:00:00 AM

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Store Manager
  • Lids
  • Charleston, WV
  • About Our Company For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We a...
  • 3/29/2024 12:00:00 AM

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Management Trainee
  • Enterprise Holdings
  • Charleston, WV
  • Overview Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Prog...
  • 3/29/2024 12:00:00 AM

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Assistant Manager
  • Burger King
  • Charleston, WV
  • Assistant Manager The Assistant Manager (AM) supports the Restaurant General Manager in ensuring delivery on guest satis...
  • 3/29/2024 12:00:00 AM

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Group Manager, Technical Advisory - South Region
  • Avanade Inc.
  • Charleston, WV
  • Group/Senior Manager, Technical Advisory Pair your adaptable, collaborative, curious mindset with your tech skills to he...
  • 3/28/2024 12:00:00 AM

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Business Development Manager
  • CDI Engineering Services
  • Charleston, WV
  • Overview: Together We Make Life Better. Our quality engineering, sustainable solutions and safety record inspire everyth...
  • 3/27/2024 12:00:00 AM

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Coordinator of Communications and Legislative Affairs
  • WEST VIRGINIA HOSPITAL ASSOCIATION
  • Charleston, WV
  • Job Description Job Description TITLE Coordinator of Communications and Legislative Affairs PRIMARY RESPONSIBILITIES Leg...
  • 3/26/2024 12:00:00 AM

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Corrections- Operations Support Manager
  • Aramark
  • charleston, WV, WV
  • Job Description The Food Service Director is a management position responsible for developing and executing dining solut...
  • 2/21/2024 12:00:00 AM

Charleston is the most populous city in, and the capital of, the U.S. state of West Virginia. Located at the confluence of the Elk and Kanawha rivers, the population during the 2017 Census Estimate was 47,929. The Charleston metropolitan area as a whole had 214,406 residents. Charleston is the center of government, commerce, and industry for Kanawha County, of which it is the county seat. Early industries important to Charleston included salt and the first natural gas well. Later, coal became central to economic prosperity in the city and the surrounding area. Today, trade, utilities, governm...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Management Development Manager jobs
$118,646 to $166,588
Charleston, West Virginia area prices
were up 1.2% from a year ago

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Managers direct the daily activities of specialists and evaluate their effectiveness.
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The development manager usually has a support staff that includes special events coordinator and development assistant or coordinator.
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Management Development Manager in Lubbock, TX
Business development managers are responsible for helping grow businesses by finding new opportunities, researching leads, establishing relationships with potential clients and arranging appointments for sales executives.
February 16, 2020