Mail Server Administrator jobs in Waukegan, IL

The Server Systems Administrator will provide Tier 3 IT support to restore services at customer sites through diagnosis, isolation and resolution of systems, software, and network problems. 

Education and Experience:  

• (Preferred) Bachelor’s Degree 

• 2 to 3  Years of experience 

• Security CE (or appropriate DoDM 8570 Baseline Certification)  

• IAT Level II certification is required before start  

• Public Trust Clearance – Tier 3 

Responsibilities:  

• Assist Field Technicians in response to situations where the normal troubleshooting processes have failed to resolve the customer’s problem at Tier 1 or Tier 2 Help Desk support. 

• Provide installation, support and maintenance for approximately (23) Servers used for printer services, database or file storage services, medical application services, or other business functions.  

• Perform maintenance and technical support for network security applications such as, hard-disk encryption.  

• Perform System Center Configuration Manager (SCCM) and McAfee Enterprise and Windows Server Update Services (WSUS), Symantec End Point, and ACAS.  

• Install or configure third party software applications, associated patches and security updates or version updates, and troubleshoot errors associated with the installation of the software for approximately (6) Commercial-off-the Shelf (COTS) 3rd party software applications, including: Citrix and other business software products, within a Windows 10 desktop environment.   

• Troubleshoot software and applications that fail to function according to software design.   

Knowledge and Skills:  

• Excellent verbal and written communication skills 

• Ability to organize and facilitate planning and demonstrations 

• Ability to track, manage, and ensure projects tasks are completed in a timely manner 

• Knowledge of Windows Server 2016/ 2019/ 2022 

• Knowledge of Windows Server Update Services (WSUS) 

• Knowledge of SharePoint Server 

• Knowledge of Assured Compliance Assessment Solution (ACAS) 

• Knowledge of Symantec End Point 

• Knowledge of VMware 

• Knowledge of Adobe 

• Knowledge of Windows 10 and 11 

• Knowledge of MS Office 365 

• Knowledge of SCCM / MECM 

• Knowledge of Enterprise Level Servers (HP, Dell) 

• Knowledge of SQL Server 

• Knowledge of Various other DOD, Navy (GOTS) and Commercial Off-the-shelf (COTS) applications 

Technical Knowledge  

• Experience in VMWare ESXi v6.7/vCenter, Microsoft Servers 2016 / 2019 / 2022 

• Experience with SCCM / MECM 

• Experience with ServiceNOW Ticketing/Global Service Center 

• Experience with Citrix 

• Experience with Virtual Data Center (NetApp, VMware ESXi) 

• Experience with implementing configuration baselines and DoD STIGs 

• Experience with patching & configuration (Remedies & Policies) 

• Experience with server to server Integration Application  

Clearance/Citizenship:  

• Public Trust Tier-3 

• Must be US Citizen 

Travel Requirements:  

• This position will involve less than 10% travel  
   

Location:   Lovell Federal Health Care Center (FHCC), North Chicago, IL 60064