Machine Tool Cutting Operator/Tender jobs in Minnesota

Sunrise Machine & Tool, Inc manufactures and distributes our own proprietary brand of patient handling equipment called the Volaro Lifts (https://www.patientlift.com). These are 12VDC electric battery operated full body patient lifts and sit-to-stand lifts that are operated with a ball screw actuator and transfer people from beds, wheel chairs, and commode primarily in nursing homes and hospitals.

We are looking for someone who can take customer calls, perform assembly and provide tech support and trouble shooting for our customers. We need this person to also be willing to travel in MN, WI, ND, and SD area about 1 week per month to provide customers onsite service and equipment inspections. This position is about 25% in the office taking calls, 50% assembly and 25% traveling a 4 state area performing service. This person would start working in our assembly department to gain a working knowledge of our equipment before getting trained to take tech support calls and before doing any outside service calls.

This equipment is pretty simple to service but we definitely need someone who has mechanical abilities. This person would need to have a current drivers license and be comfortable driving a sprinter type van on service calls. This person would need to have the physical ability to be able to load and unload equipment in the event a pick up or delivery was required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Assembly Duties (approximately 50%)

Educate yourself with our product line by working with our assembly department.

Perform in assembly while not servicing parts for customers.

Inspect and repair lifts that come in.

Service Tech Duties (approximately 25%)

Coordinate and schedule onsite service for inspections and repairs per customer needs.

Troubleshoot, test, repair, and service equipment

Perform emergency service runs as needed

Operate vehicle in a safely manner and coordinate vehicle maintenance

Deliver equipment when needed

Be flexible with schedule to accommodate our customers changing work schedules

Customer Service Duties (approximately 25%)

Take phone calls from customers and diagnose technical problems and determine solutions.

Enter orders, document orders and issues that were discussed over the phone

Check emails and respond to customers

Provide RFQ’s for service calls, parts, and inspections.

Complete all Health System RMA’s.

Demonstrate proper use of equipment when needed'
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Additional Compensation:

• Bonuses
• Other forms

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Pay Frequency:

• Bi weekly

Typical end time:

• 4:30 PM

Typical start time:

• 7:00 AM

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• No weekends

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person