Loan Workout Manager directs and manages a team of professionals in restructuring commercial loans. Works with lending personnel and borrowers to better secure collateral and/or assets of the borrower. Being a Loan Workout Manager is responsible for collecting potential loans that are viable. Develops programs and manages strategies to reach performance goals. Additionally, Loan Workout Manager provides guidance and oversight on high complexity or challenging loans. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Loan Workout Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Loan Workout Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Loan Manager oversees and direct all lending activities, which includes providing accurate and timely loan processing, servicing, documentation, and other lending activities related to the credit union’s mission and goals. Works with senior management to balance the credit union’s lending portfolio for profitability, product balance, pricing, and other key factors. Performs direct supervisory duties of loan staff and coordinates loan staff for coverage in all related areas. Salary negotiable, commensurate with experience.
Participates in and coordinates responsibilities for loan staff, which include promoting and supporting lending products and services such as personal loans, lines of credit, auto loans, indirect auto loans, credit cards, mortgages, home equity lines of credit, loan participation, and loan protection products. Also participates in and coordinates support responsibilities for loan staff, which include loan servicing, payment processing, underwriting, and reviewing loan documentation and applications.
Highlights of key work areas: Develops, administers, and enforces credit union policies, procedures and practices related to lending activities; Ensures compliance with and reporting for all regulatory policies and procedures; Prepares reports for monthly Board of Directors meetings; Prepares and tracks loan pipeline report; Manages, coaches, counsels, and trains staff, including periodic performance evaluations and disciplinary or other related activities; Ensures timely audits of loan documents and materials; Reviews loan approval process; Reviews and implements loan servicing and support processes; Makes appropriate recommendations for changes to products, service, policies and procedures, as needed; Assists Senior Management in developing strategic plans, including goals and measurable benchmarks; Supports and carries out the strategic objectives of the credit union; Attend or lead internal, external, indoor, outdoor, or off-site credit union events periodically; Performs other work as needed.
Education/Certification: Four-year degree or equivalent work experience; Must be registered with the Nationwide Mortgage Licensing System.
Required Knowledge: Must be proficient in MS Office Suite; Knowledge of all lending regulations.
Experience Required: Four years member/customer service representative experience; Four years supervisory or management experience.
Skills/Abilities: Requires the development, preparation, and monitoring of budgets; Excellent verbal and written communication skills; Excellent analytical, creative and problem-solving skills; Able to motivate and train staff; Excellent coaching and mentoring skills; Able to prioritize workload and meet deadlines; Able to work independently and make sound decisions; Valid driver’s license and vehicle to travel.