Litigation Support Specialist jobs in Charlotte, NC

Atlantic Casualty Insurance Company (ACIC), formed by Strickland Insurance Group (SIG) in 1983 and acquired by Auto-Owners Insurance Group in 2016, maintains an A.M. Best rating of A . ACIC has been certified a “Great Place to Work” for the last 3 years and on Fortune’s “Best Place to Work” list of the top 100 best small and medium companies to work.

With offices in Goldsboro, NC; Hartford, CT; Scottsdale, AZ; Richmond, VA; Atlantic Casualty has authority in fifty states and Washington, DC. We value our employees and believe embracing diversity of thought aides in fostering a culture of belonging; where all are seen, heard, and valued. At Atlantic Casualty, we are family! We care about our associates physical, emotional, and professional health and emphasize wellness benefits, charity, and training programs offered. We offer employee development opportunities through Cornerstone Learning Management System, Franklin Covey, the Institutes and Pluralsight.

Benefits of Atlantic Casualty include:

• Health, Dental, Vision, and Pet Insurance
• 401(k) Plan Company Match
• Student Loan Assistance and Tuition Reimbursement
• Parental Leave
• Career Growth and Opportunities for Promotions

Please visit our Careers Page for more information on the benefits and programs you will enjoy by joining the team at Atlantic Casualty Insurance Company.

www.atlanticcasualty.net/about-acic/our-careers/

• Assist and provide coverage and legal advice to litigation adjusters in the proper handling of coverage and liability issues
• Manage outside coverage counsel and directly handle bad faith lawsuits against ACIC and DJ actions involving claim matters
• Work directly with Litigation Director on lawsuits against the company and with the discovery process
• Assist with claims related responses to the Department of Insurance and E&O reporting
• Provide training, guidance, and mentor personnel in the unit
• Analyze, review, and interpret policies to resolve coverage issues
• Establish and maintain proper loss and expense reserves
• Determine what investigation and discovery is necessary to bring litigation to an equitable conclusion for all parties involved.
• Properly document information in the claim file.
• Maintain working diary of assigned matters
• Evaluate and settle litigation involving ACIC within assigned authority
• Ensure employee objectives, performance and evaluations are consistent with department goals and objectives by performing quarterly and annual personnel performance evaluations
• Have daily contact with attorneys and/or vendors and/or agents and/or underwriters
• Maintain confidentiality of sensitive information, company information and policies
• Perform other similar or related duties as assigned

• A four-year degree from an accredited institution.
• Law degree from an accredited institution required.
• Five years successful claim handling experience.
• Knowledge of and adherence to the state laws and regulations governing the handling of claims.
• Sound understanding of claims, mathematics, construction, insurance policies, medical terms, legal issues, underwriting and marketing.
• Excellent time management and communication skills, both verbal and written.
• Strong analytical and problem-solving skills.
• Good computer skills.
• Demonstrated and proven success in handling claims, including advanced skills in coverage, investigation, litigation, negotiation, damage/injury evaluation, salvage, and subrogation.
• A resident adjuster’s license in North Carolina.
• A non-resident adjuster’s license where required in the states where we do business.

MENTAL REQUIREMENTS:

TRAVEL: 5%

"Atlantic Casualty Insurance Company is an Equal Opportunity Employer"