Litigation Support Manager oversees the team that uses technology to support an organization's litigation efforts. Develops and implements policies and procedures for designing, implementing, and maintaining litigation databases. Being a Litigation Support Manager is responsible for the technical aspects of document organization and control, including electronic discovery (eDiscovery). Provides training to the end users on database use and document management. Additionally, Litigation Support Manager confirms the accuracy of the documents and exhibits for trial. May handle more complex cases. Requires a bachelor's degree. Typically reports to a director. The Litigation Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Litigation Support Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
DLS Discovery is a professional litigation support services company serving the Delaware legal community for over 23 years. DLS Discovery offers dynamic solutions in litigation support including: E-Discovery, Trial Support, around the clock services preparing for court including, trial exhibits, courtroom setups, and logistics extending from Washington, DC to New York.
The job's main function is to oversee all client requests for production.
The Evening Litigation Support Operations Manager job duties are as follows:
• Oversee Scanning and Electronic production requests
• Responsible for the creation and final inspection of deliverable volumes to client to check that deliverable specifications were followed in processing. These specifications primarily relate to the format and presentation of deliverable volumes(has OCR, data file fields, branding, etc)
• Quality Control and signoff on Work Orders for all completed production jobs
• Review and determine if additional training is needed
• Provide training and feedback to supervised employees
• Provide support with Quality Control of ALL outgoing mail prior to delivery to USPS or Overnight Service Provider
• Communicate with Director of Operations on status of jobs and production needs
• On-Call weekends on a rotating basis
• Ability to communicate effectively in a written and verbal manner. All communications with either other employees or clients must be made in a timely manner
• Staff support for Facilities Management department when needed
• When necessary, required to assist in production to ensure projects are completely in a timely manner, this may require standing for extended periods of time, lifting heavy objects on a regular basis up to 50lbs, do repetitive tasks with few breaks, and so forth.
• Transition production requests from one shift to the next incoming shift
• Assist with and provide feedback on employee reviews
• College Degree Preferred, 2 years of industry experience preferred
• Computer literate with experience in Microsoft Office which includes Excel, Word, Access specifically. IPRO Proficiency a plus. Prior experience with supervisory skills required
• Attention to detail and ability to multi-task while exhibiting a professional manner at all times
• Ability to solve problems as they occur during the production of client requests
• Must be able to work flexible hours i.e. working late or early if needed
• Required to work in office 5 days a week and occasional weekends
DLS Discovery offers vacation/sick benefits. Health and Dental Insurance, Paid Holidays, competitive compensation and 401k Plan. On the job training available for the right candidate.
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