Litigation Support Manager jobs in Santa Fe, NM

Litigation Support Manager oversees the team that uses technology to support an organization's litigation efforts. Develops and implements policies and procedures for designing, implementing, and maintaining litigation databases. Being a Litigation Support Manager is responsible for the technical aspects of document organization and control, including electronic discovery (eDiscovery). Provides training to the end users on database use and document management. Additionally, Litigation Support Manager confirms the accuracy of the documents and exhibits for trial. May handle more complex cases. Requires a bachelor's degree. Typically reports to a director. The Litigation Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Litigation Support Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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AOC IT Support Manager

New Mexico Courts
Santa Fe, NM FULL_TIME
Administrative Office of the Courts

Business Unit: 21800

AOC IT Support Manager #10108903-21800, Full-Time, Perm, in Albuquerque or Santa Fe, NM

# of Positions: 1

Opening Date: 04-04-2024 - Close Date: 04-25-2024

Target Pay Range/Rate: $53.00 – $58.00 hourly OR $110,240 - $120,640 annually

The Administrative Office of the Courts (AOC) is recruiting for a full-time, classified, AOC IT Support Manager position #10108903-21800 for the Judicial Information Division in Albuquerque or Santa Fe, NM, New Mexico. GENERAL STATEMENT OF DUTIES: Acting under general direction manage statewide operations involving data resources, applications support, testing and reporting and/or desktop and networked services. Finalist(s) may be subject to criminal background checks.

EXAMPLES OF JOB DUTIES
The AOC IT Support Manager manages and directs a staff of two or more IT professionals in activities related to the IT business support model of the Judiciary and the Judiciary Enterprise Case Management Application, Odyssey.
Analyze and resolve complex issues and provide alternative solutions as necessary. Lead process improvement for immediate unit or program. Influence leadership on specific recommendations for current operations and future development.
Interpret, implement and ensure compliance with AOC and judicial administrative policies and procedures. Recommend new internal policies, guidelines and procedures.
Within area of responsibility, approves technical changes, schedules projects and oversees timelines. Implements and monitors quality standards.
Conduct budget planning, forecasting, contract management, and procurement in area of responsibility.
Participate in strategic planning for areas of responsibility.
Perform project management functions for areas of responsibility.
Strong expertise in business and management computer applications and systems.
Management responsibility for an IT team, including recruiting, hiring, training, developing, evaluating, and setting priorities.
Ensure work completion within schedule, budgetary, and design constraints; make decisions about analysis, design, and testing; solve complex technical problems; provide alternative methods for achieving goals when necessary.
Advises executive management on programmatic and policy development. Negotiate and influence executive leaders on issues that have AOC- or judiciary-wide impact.
Strong knowledge of industry standards and best practices, trends and/or judicial requirements for areas of responsibility.
Works with management to identify strategic planning initiatives and assists in developing annual Information Technology plans, statewide project plans, and Information Technology directives.
Observes trends, evaluates new technology, and recommends new practices, processes, systems, and technology.
Works with vendors and evaluates quotes, negotiates contract terms and solicit bids for technology-based products and services.
Recommends technology solutions to support strategic business objectives.
Responds to requests for information, technology services, trouble reports and problem resolution.
Participates in data standards efforts and the creation and implementation of standard operating procedure.
Other duties as assigned.

This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performed

Medical/Dental/Vision/Rx, Short, and Long Term Disability Insurance Programs, employee assistance program (EAP) [http://www.mybenefitsnm.com/]
State paid life insurance, supplemental and dependent life insurance
Optional flexible spending accounts for medical, day-care, and travel expenses
Paid time off, up to eight (8) weeks
Paid time off and retirement buyback
Eleven (11) paid holidays
Up to 12 weeks of paid parental leave
Deferred Compensation 457(b) plan
Lifetime Defined Benefits Retirement Plan [http://www.nmpera.org/]
Flexible work schedules and alternative work locations*
Free health care, Rx, and lab work at the facility (Stay Well Health Center) in Santa Fe, NM
Bilingual compensation*
Training and career development opportunities
Higher education opportunities, educational leave, and tuition reimbursement
May qualify for the Public Service Loan Forgiveness Program (PSLF)
May receive overtime holiday or shift differential pay*
May receive physical fitness leave*

QUALIFICATIONS

Education: Bachelor’s degree from an accredited college or university in Business Administration or Management, Project Management, Computer Science, Information Technology, IT engineering or other directly related field.

Education Substitution: Four (4) years of directly related or relevant experience may substitute on a year for year basis.

Experience: Five (5) years of general IT experience. The following specific concurrent experience must be included within the general experience requirements: Three (3) years of technical experience including but not limited to technical project management, systems analysis, and application development;

Two (2) years supervision.

Experience Substitution: Additional relevant education at the Master’s Degree level may substitute for experience at a rate of thirty (30) semester hours, which equals one (1) year of experience. Education may not be substituted for the specific experience required.

Supervisory Substitution: Leadworker duties may be considered on a prorated basis for supervisory experience at a rate of one (1) year of performing leadworker duties equals six (6) months of supervisory experience. Assigned leadworker duties include but are not limited to: Train, mentor, and develop employees; direct, plan, schedule, assign, and review the work of others; develop or assist in the development of employee performance plans and appraisals; and address concerns and troubleshoot problems. An additional two (2) years of directly related experience may substitute for the supervisory experience provided the incumbent attends the NMJB Supervisory Mentorship Program Training at their earliest opportunity.

TO APPLY: Submit a New Mexico Judicial Branch Application for Employment, or a Resume and a Resume Supplemental form, and proof of education to:

Administrative Office of the Courts

Attn: AOC Human Resources Division

202 E. Marcy Street

Santa Fe, New Mexico 87501

Fax: 505-479-2641

Email: jobs@nmcourts.gov

PROOF OF EDUCATION IS REQUIRED.

Applications can be emailed, faxed, or mailed.

EQUAL OPPORTUNITY EMPLOYER

12 Days Ago

Litigation Support Manager jobs in Santa Fe, NM

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