Litigation Support Manager jobs in Jacksonville, NC

Litigation Support Manager oversees the team that uses technology to support an organization's litigation efforts. Develops and implements policies and procedures for designing, implementing, and maintaining litigation databases. Being a Litigation Support Manager is responsible for the technical aspects of document organization and control, including electronic discovery (eDiscovery). Provides training to the end users on database use and document management. Additionally, Litigation Support Manager confirms the accuracy of the documents and exhibits for trial. May handle more complex cases. Requires a bachelor's degree. Typically reports to a director. The Litigation Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Litigation Support Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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MSP Project Manager
  • CW IT SUPPORT INC
  • WILMINGTON, NC FULL_TIME
  • MSP Project Manager

    Full-Time Hybrid Work Position

    CW IT Support, a Managed Services Provider (MSP), focuses on being the leading outsourced technology services provider for SMB customers across NC through Technology Infrastructure Management, Help Desk Support, Security, IT Projects and Strategy. Our mission is to help growing businesses increase productivity, profitability, and peace of mind by offering best-in-class IT solutions, security, and support.

    We’re a growing firm with offices currently located in Wilmington, NC and Jacksonville, NC, looking for a Project Manager to help lead our projects team to ensure successful execution of our projects on time and within budget.

    Overall responsibility:

    The role will require excellent project control and coordination skills and an ability to adapt and be flexible in a changing and time sensitive environment. The ability and desire to manage a large number of small to large sized projects rather than a handful of large projects is key for this role. This not a traditional single project waterfall Project role. Projects will range from very small projects that can be knocked out in a couple of days to week long, month long, or possibly year long projects.  Total projects to oversee would range from 20 to 50 at a time, depending on sales activity and delivery timelines.

    The project manager must achieve project objectives by contributing information and recommendations to project plans and reviews, preparing and completing project action plans, implementing production, productivity, quality, and customer-service standards, resolving problems, identifying trends, and implementing change orders.

    The project manager will directly manage team members on our project team as well as our maintenance team.

    Primary Duties and Responsibilities:

    • Primarily working with leadership team owning a defined portfolio of projects.
    • Manage direct reports via bi-weekly 1 on 1s, providing coaching, feedback, career pathing, and support.
    • Run weekly projects meeting
    • Run daily project huddles
    • Overall delivery accountability for all projects within an assigned portfolio
    • Facilitate the definition of project scope, goals and deliverables
    • Daily project planning, task reviews and engagement with technical team on progress
    • Develop full scale project plans and templates
    • Assign resources and prioritize project tasks through proper scheduling
    • Gathering of business objectives & requirements (customer and internal)
    • Technical Problem solving if issues arise during project
    • Project reporting (customer and internal)
    • Scope management (commercial and technical)
    • Project record keeping, budgeting, reporting and governance
    • Internal stakeholder and team communications
    • Vendor management and communications
    • Collating and holding post project reviews
    • Client communications in the form of progress updates, planning and date coordination for remote or on-site work
    • Monitor and report on progress of the project to all stakeholders via metrics
    • Procurement and department support (10%):
    • Supporting the Procurement area of the business with implementation of a Inventory and deployment strategy
    • Ownership (supported) of some elements of procurement and business improvement strategy for projects.
    • Mentoring other more junior team members.
    • Support Service desk when applicable.
    • Ownership of some continuous improvement initiatives.

    Qualifications:

    • 2 years’ MSP (Managed Service Provider) experience required.
    • AutoTask Experience Preferred
    • Microsoft Office experience
    • Basic troubleshooting preferred
    • PMI Certified Preferred
    • Procurement experience

    Skills:

    • Must be highly organized and detailed oriented.
    • Scope, time, quality, resource, risk and cost management skills
    • Able to work at a high level but also decide when to drill down into the detail.
    • An eye for detail and a strong focus on quality.
    • A focus on efficiency and customer satisfaction.
    • Highly motivated to learn on the job and deliver success for our customers.
    • Comfortable with working in a fast-paced environment and able to adapt to changing priorities.
    • A self-starter, able to self-motivate in order to drive delivery efficiency.
    • Excellent communications skills both verbal and written. Ability to communicate with customers and internal colleagues at all levels (up to C level) in a professional manner, able to take on board and explain complex subjects in a clear and concise manner
    • Strong written and verbal communication skills
    • Must be able to manage time effectively.
    • Ability to coordinate schedules with multiple departments to complete various tasks.

    Physical demands:

    • Ability to stand or walk occasionally.
    • Ability to bend, squat, climb stairs, and lift occasionally.
    • Ability to lift up to 50 pounds occasionally.

    Benefits:

    • Matching 401k
    • 100% paid Health, Dental, Vision insurance for individual / 50% dependent
    • 7 Paid Holidays Annually
    • 3 weeks PTO annually, 4 weeks at 5 years
    • Company paid training and certifications

    Compensation:

    • $70k to $80k annually

    Our core values:

    • We believe in constant & never-ending improvement & development. We strive to continually improve ourselves, both personally and professionally. We believe if you aren't growing, you are dying. We must continue to improve in all that we do and become better every day.
    • We deliver outstanding customer service. We must over-deliver and exceed client expectations if we expect to grow, retain clients, and receive referrals. We focus on proactive communication, meet our deadlines, and have exceptional follow-up. We work with integrity and do what we say we are going to do. When we fail to deliver, we go above and beyond to make it right.
    • We add more value to our clients than ANYONE else in our industry. We focus on value delivered, and find ways to continually improve our offerings, delivering service at competitive prices, and ensuring that our clients are better protected and better served than they can get anywhere else. This also means we never stop finding ways to improve the quality of our client's systems and lives.
    • We focus on growth & profitability, for the sake of our employees, our clients, our community, and the world! Without profit, there is no life in a business. Revenue is vanity, profit is sanity. With profit, we can change lives, improve, grow, and fulfill our mission. Without it, it doesn't matter how good we are, we will not survive to help anyone.
    • We believe in Extreme Ownership. The core leadership principle from Jocko Willink's book, Extreme Ownership, this principle is talking about ownership up and down the chain of command. There are no excuses. There is no one else to blame. You must own everything in your world, and everything that affects your mission. We accept responsibility for our actions (or lack of action) and avoid living in denial.
    • We are hungry and always strive to do more. Hunger is a key element of what we believe makes teams members and companies successful. Always striving to be more productive, to take on new challenges and tasks, and to perform at the highest level. Laziness is not tolerated here. It is important to carry your own weight so that the team can rely on you.
    • We focus on results first. Results matter. Period. As a company, and as individuals, we focus on results, measuring our performance, and pushing to hit our goals.

     

  • Just Posted

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Technical Account Manager - MSP
  • CW IT SUPPORT INC
  • Suite 100B, NC FULL_TIME
  • Technical Account ManagerJob Purpose: The purpose of this role is to manage approximately 90 of our smallest clients, with monthly recurring revenue of about $1,500 or less. Managing an account involv...
  • 11 Days Ago

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Litigation Paralegal
  • Speaks Law Firm
  • Wilmington, NC FULL_TIME
  • Speaks Law Firm PC, is a Personal Injury Law practice with offices in Wilmington and Charlotte, North Carolina. Located close to Camp Lejeune, we are committed to obtaining advantageous outcomes for o...
  • 18 Days Ago

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Litigation Paralegal
  • Salines-Mondello Law Firm, PC
  • Wilmington, NC FULL_TIME
  • Salines-Mondello Law Firm, PC Full and Part Time Opportunities AvailableWe are looking for a highly organized and detail-oriented Litigation Paralegal to join Salines-Mondello Law Firm, PC in Wilmingt...
  • Just Posted

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Litigation Attorney
  • Greenfield Staffing Solutions
  • Wilmington, NC FULL_TIME
  • Our client is looking for an experienced self-starting Associate to join our litigation group. Successful applicants will have exceptional writing, research, and litigation skills. This position is fu...
  • 4 Days Ago

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Litigation Attorney
  • Nexus Talent Connect
  • Wilmington, NC FULL_TIME
  • Nexus Talent Connect Seeks Associate Litigation Attorney for Prominent North Carolina Law Firm! A well established personal injury firm located in Wilmington, North Carolina is seeking an experienced ...
  • 1 Month Ago

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0 Litigation Support Manager jobs found in Jacksonville, NC area

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Life Insurance Sales Agent-Virtual
  • The Hunt Agency
  • Jacksonville, NC
  • The Hunt Agency is looking for a Sales Representative to join our team in our Insurance Sales - Work from Home position....
  • 3/28/2024 12:00:00 AM

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Primary Care Physician
  • Department of Veterans Affairs
  • Jacksonville, NC
  • Summary NOTE: All qualified applications will be forwarded to the hiring manager on a weekly basis. This position is eli...
  • 3/28/2024 12:00:00 AM

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Psychologist
  • Department of Veterans Affairs
  • Jacksonville, NC
  • Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement ...
  • 3/28/2024 12:00:00 AM

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Licensed Practical Nurse - OCA
  • Department of Veterans Affairs
  • Jacksonville, NC
  • Summary This is an OPEN CONTINUOUS ANNOUNCEMENT. Applications will be accepted on an ongoing basis and qualified candida...
  • 3/28/2024 12:00:00 AM

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Automotive Technician
  • Monro Muffler Brake & Service
  • Jacksonville, NC
  • Company Description Monro, Inc. Monro, Inc. is one of the nation's largest auto service companies and major tire retaile...
  • 3/28/2024 12:00:00 AM

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Pharmacy Technician
  • CVS Pharmacy, Inc.
  • Jacksonville, NC
  • Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving...
  • 3/28/2024 12:00:00 AM

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Public Health Nutrition Coordinator
  • Onslow County, NC
  • Jacksonville, NC
  • Performs under the leadership of the Nutrition Program Director, functions as a member of the community health team, ass...
  • 3/28/2024 12:00:00 AM

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Occupational Health Nurse - RN
  • Wayne Farms, Inc.
  • Kinston, NC
  • PRIMARY FUNCTION: Occupational Health Nurse-RN provides focused nursing care through the assessment and treatment of occ...
  • 3/26/2024 12:00:00 AM

Jacksonville is a city in Onslow County, North Carolina, United States. As of the 2010 United States census, the population stood at 70,145, which makes Jacksonville the 14th largest city in North Carolina. Jacksonville is the principal city of Onslow County and is included in the Jacksonville, North Carolina metropolitan area. In 2014, Forbes magazine ranked Jacksonville as the fifth fastest-growing small city in the United States. Demographically, Jacksonville is the youngest city in the United States with an average age of 22.8 years old, which can be attributed to the large military presen...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Litigation Support Manager jobs
$102,436 to $149,974
Jacksonville, North Carolina area prices
were up 1.5% from a year ago

Litigation Support Manager in Nashville, TN
The Senior Litigation Support Analyst is responsible for assisting attorneys and paralegals throughout all stages of the litigation lifecycle by helping them to plan, organize, digitize and present their cases in a cost-effective and timely manner using a variety of software applications.
December 20, 2019
Litigation Support Manager in York, PA
Computer support specialists provide help and advice to people and organizations using computer software or equipment.
November 28, 2019
Litigation Support Manager in Corpus Christi, TX
In addition, many law firms specialize in litigation, or legal proceedings in a courtroom such as pursuing or defending lawsuits or defending criminal charges.
February 22, 2020