Library Technical Services Director jobs in Illinois

The Glen Ellyn Public Library is seeking an enthusiastic and service-oriented professional to help lead our Library Services team as the Assistant Director & Technology Specialist. Working with the Director of Library Services, this vital role assists in the planning and implementation of services and procedures that meet the goals of the department and satisfies the needs of the community and library members. The Library Services Assistant Director provides technology support for the Library Services department. 

Primary responsibilities:  

• Assists the Library Services Director with managing the department 
• Oversees functions relating to the maintenance of member accounts, including registration, bills and collections, address changes, returned mail and expired accounts 
• Maintains expertise in application and use of Library’s ILS. Mentors staff on best practices and maintains an awareness of current trends  
• Troubleshoots technology related issues and provides training to the Library Services staff on the technology currently in use in the department 
• Participates in relevant professional activities 

Benefits: The library offers an agile and supportive environment. Benefits include:   

• IMRF   
• Medical, dental insurance   
• Up to four weeks of vacation per year   
• Paid holidays, personal time, and sick leave   

 Qualifications and Experience  

• Bachelor’s Degree from an accredited college or university 
• Minimum of 3 years customer service experience, and 1-year supervisory experience with comparable size staff or demonstrated equivalent 

About the Library  
The mission of the Glen Ellyn Public Library is to serve the community as a vibrant center for accurate information, robust learning, and personal discovery.   
We believe that a community flourishes when it sees itself reflected in its library and uses the library as a window for discovery.   

We exist to provide an open, vibrant center that builds community where all people can connect, explore new trends, and find trustworthy, reliable information to feed their curiosity.   

We demonstrate it by offering dynamic, modern spaces, a broad range of resources and timely events, trusted and welcoming staff, and a commitment to the wellbeing of our community.   

 
Glen Ellyn Public Library serves a community of almost 29,000 people, about 20 miles west of Chicago.    

 
We recently adopted a new 5-year strategic plan, with the focus of being an anchor institution in the community.   

 
We seek diverse candidates who reflect different identities and encourage those who have gained skills outside of traditional education to apply. All abilities are encouraged to apply. 

How to Apply 
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If accommodations are needed during the selection process, please let us know.