Library Services Manager jobs in Gastonia, NC

Performs skilled administrative support work providing specialized services and programs for the library, and related work as apparent or assigned. Work is performed under the general direction of the Library Director. The normal schedule includes Monday 10 am to 7 pm, Tuesday 8:00 am to 5 pm, Wednesday 10 am to 7 pm Thursday 8 am to 5 pm, Friday 8 am to 5 pm and at least one Saturday per month, 8 am to 2 pm.

ESSENTIAL FUNCTIONS:
Assists customers with in-depth reference services at the access services desk in the Main Library, the Spangler Branch, community partner facilities, and satellite branch locations.

Instructs customers in how to use the library and its print and electronic resources; assists the public in person, by telephone, or via virtual chat; gives out specific information and instructions.

According to the Crew Manual of wedding or the deselection of materials, remove materials from the library's catalog; process inter-library loan requests; process customer hold requests and requests for new materials.

KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of integrated library systems and applications; Microsoft office and/or Google Suite; knowledge of library collection development best practices; materials and research techniques; ability to analyze records and statistics; ability to exercise initiative and independent judgment; ability to communicate ideas effectively both orally and in writing; ability to establish and maintain effective working relationships with library customers, library staff, and community partners.

MINIMUM EXPERIENCE & EDUCATION:
High school diploma or GED and one to three years' experience in customer service, youth services or adult services programming experience preferred, or equivalent combination of education and experience. Associates/Technical degree preferred.

PHYSICAL REQUIREMENTS:
This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel and reaching with hands and arms, frequently requires standing, walking and repetitive motions and occasionally requires climbing or balancing, stooping, kneeling, crouching or crawling, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal
spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating machines and observing general surroundings and activities; work is generally in a quiet location (e.g. library, private offices).

SPECIAL REQUIREMENTS:
None

APPLICATION PROCESS:
All applications must complete and submit an online application form at www.clevelandcounty.com by the closing date.

SELECTION PROCESS: Selection will be by structured interview. Applications will be reviewed to select the best qualified applicants for admission to a structured interview.

Cleveland County is an Equal Opportunity Employer