Letter of Credit Officer jobs in Vermont

Vermont Federal Credit Union values each individual and their unique abilities and strengths to help form the foundation of Vermont Federals' culture. Our employees are at the core of Vermont Federal and we strive to make that a priority every day. As an organization, our stated Purpose is to help Vermonters prosper, no matter where they may be on life’s journey. Every employee at Vermont Federal Credit Union contributes in their own way to achieve this goal and is set up for success in a fun, supportive, and collaborative environment. We are looking for friendly, self-motivated individuals who enjoy helping people, have strong communication skills, are detail-oriented, and enjoy working as part of a team. If you are interested in a career in the financial service industry and want to make a difference in your community, we want you to be part of our team. Please visit our website for full details of our very competitive benefits program.

Member Experience Specialist II - Saint Albans, VT:

Vermont Federal Credit Union is recruiting for a Member Experience Specialist out of our Saint Albans Location.

Job Description:

• Ensure accuracy in handling member transactions to balance cash, open accounts, credit accounts and originate loan applications and documents appropriately and to maintain customer privacy at all times.
• Ensure fraud detection and prevention through applying tools and judgment/knowledge of unusual transactions, identification, etc.
• Utilize strong profiling skills to identify relationship growth opportunities to assist our members in reaching their financial goals.
• Provide guidance to teller teams on how to have engaging conversations with members on products and services.
• Scan work in a timely/correct manner to avoid undue deletions and member issues.
• Maintain knowledge and follow procedures for accuracy to minimize errors/losses and to make good decisions with Account opening/transactions. Escalate issues when appropriate.
• Consistently deliver an optimal member experience

Requirements:

• Three years to five years of similar or related experience.
• A high school education or GED.
• Strong interpersonal skills, confidentiality, and discretion requiring diplomacy and tact in communication.

Qualified candidates should apply online via our website: www.vermontfederal.org

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Vermont Federal Credit Union we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Please be sure to attach your resume. Applications without an attached resume will be considered incomplete. Vermont Federal Credit Union is an Equal Opportunity Employer.