Letter of Credit Officer obtains necessary information to process and complete letters of credit and related financial transactions. Verifies all documentation for accuracy and completeness. Being a Letter of Credit Officer ensures all credit data is evaluated and adheres to bank policies and procedures in order to approve or deny applications. Provides support to lending officers and trade specialists. Additionally, Letter of Credit Officer may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Letter of Credit Officer gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Letter of Credit Officer typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
This job posting will close to applicants on 4/30/24
Rivermark offers 100% employer paid medical/dental and optional vision insurance for employees. We also offer a 401(k) retirement savings plan. Our new employees enjoy three weeks accrued PTO annually, ten paid holidays, two floating holidays, and three paid volunteer days.
Summary
Engages members and educates them about Rivermarks products and services. Provides service and support to members by handling requests that are sometimes routine in nature. Seeks out opportunities to provide members with new or underutilized products and services by having personal sales goals to reach.
Primary Duties & Responsibilities
Rivermark is a proud EEO employer. We welcome applicants of all backgrounds including minority and underserved populations.
We celebrate and value diversity in the workplace.
Education/Experience
High school diploma or equivalent. Minimum one-year sales experience in a financial institution or minimum two years retail sales experience in a goal-driven environment with proven results.
Requirements – Skills, Job Knowledge & Abilities
1. Exceptional customer service skills, including tact and diplomacy, plus a desire to accommodate the needs of others. Ability to exhibit an inherent ease with others.
2. Advanced knowledge of all Credit Union products and services and related legal and regulatory requirements. Extensive knowledge of the documents and forms required to complete consumer loans, IRAs, business and trust accounts, plastic cards, online banking and bill payment transactions.
3. Ability to multi-task and work seamlessly and efficiently across several different platforms simultaneously.
4. Proficiency with Microsoft Office software, data entry, ten-key calculator, cash counting and math skills.
5. Ability to use judgment and discretion when handling confidential member account information.
6. Strong organizational and time management skills. Proven ability to follow through on tasks with accuracy and pay close attention to detail.
7. Ability to handle processes, product and work flow changes productively.
8. Working knowledge of acceptable negotiable items and member identification.
9. Exceptional communication skills. Ability to build relationships with members through all channels. Ability to effectively communicate one-on-one and in a group setting. Ability to remain calm when helping difficult and/or irate members.
10. Exceptional member service and sales skills in order to meet our members’ financial needs and make contributions toward the achievement of Credit Union goals.
11. Ability to proficiently explain remote delivery channels and options with members.
12. Demonstrates reliability by being punctual and adhering to the daily work schedule.
13. Ability to keep work space organized and tidy.
14. Comfortable being evaluated against performance standards.
15. Research and problem-solving skills in order to identify and resolve issues.
16. Ability to maintain and project the Credit Union’s professional reputation.
Rivermark is a proud EEO employer. We welcome applicants of all backgrounds including minority and underserved populations.
We celebrate and value diversity in the workplace.