Legal Services Director jobs in Fort Collins, CO

Job Title: Office/Intake Specialist

Location: Fort Collins, CO

Classification: Non-Exempt

Reports To: Joan Woodbury, Managing Attorney

Salary Range: $ 33,040 - $ 46,815 (Commensurate with experience)

ORGANIZATION OVERVIEW:
Colorado Legal Services (CLS) is Colorado’s statewide nonprofit legal aid program, with thirteen offices providing
civil legal assistance to low-income Coloradans throughout the state. CLS provides free legal assistance in a broad
variety of legal areas, including family law, eviction defense, consumer protection, services to survivors of serious
crime and human trafficking, and many others.

CLS has strengthened lives, assisted families, and supported communities - one person at a time for over 90 years.
We are committed to providing high-quality, free legal advice and representation to eligible individuals
throughout Colorado. We have a long history of successful impact and advocacy. CLS strives to bring about
substantive, transformational change in the lives of those we serve.

POSITION SUMMARY
The Office/Intake Specialist plays a crucial role as the main point of contact for applicants seeking CLS’s services.
The Office/Intake Specialist receives and processes phone and in-person applications, provides helpful referrals
to other resources, and performs essential office tasks, such as word processing, filing, and ordering supplies.

ESSENTIAL DUTIES: 

Answering phone calls and conducting intake interviews or providing referral and other resource
information, as appropriate. 

Processing online applications accurately and efficiently. 
Greeting each walk-in applicant courteously, conducting an intake interview, or providing referral and

other resource information, as appropriate. 
Participating in training activities as required. 
Handling postage and mailing tasks when necessary. 
Assisting with trust account paperwork and monthly account reconciliation. 
Opening client files and keeping them organized. 
Performing word processing and copying tasks as needed. 
Maintaining the office filing system and ensuring files are properly labeled and stored. 
Ordering office supplies and keeping inventory. 
Establishing and maintaining effective and collegial working relationships with co-workers. 
Providing assistance to other staff, as necessary. 
Facilitating interpretation services for clients who do not speak English.

May 2023

PREFERRED QUALIFICATIONS:

• Bilingual Spanish speaker
• Experience conducting intake or interviews
• Demonstrated understanding of or experience with issues faced by marginalized populations
  

COMPENSATION AND BENEFITS:
We offer a generous benefits plan that includes 100% employer paid premiums for employee health, dental, vision, life,
and long-term disability insurance as well as partial employer paid premiums for spouses/dependents, based on a sliding
scale. We also offer Dependent Care and Medical Flexible spending accounts, a 403(b) retirement account, and an
Employee Assistance Program (EAP). Additionally, CLS offers a $350.00 monthly stipend (to be used as you choose),
generous paid time-off and 12.5 paid holidays per year. CLS values its employees’ commitment to working hard for the
population it serves and recognizes the importance of work/life balance; therefore, we offer flexible work schedules and
hybrid work arrangements as appropriate. We promote and foster a diverse, inclusive, equitable, and psychologically safe
work environment, striving to be a “Best Place to Work” in Colorado.

HOW TO APPLY:
Please email a copy of your resume and cover letter to hiring@colegalserv.org. Please include “Intake Specialist –
Fort Collins” in the subject line.

Note: Please mention how you heard about the job announcement in your email.

No phone call, email, or recruitment firm solicitations please!

OUR COMMITMENT TO DIVERSITY EQUITY INCLUSITY AND BELONGING:
CLS embraces diversity, equity, inclusion, and belonging as an Equal Opportunity Employer in a serious way. We
are committed to building and retaining a workforce that respects and seeks to empower each individual and
represents a variety of diverse cultures, perspectives, skills, and experiences within our workforce. We encourage
all qualified candidates to apply for this position.

May 2023