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JOB ANNOUNCEMENT
(Please Post)

Administrative Support Clerk (Solano County Office)
Vallejo, California

Full-Time
Permanent

POSITION: Administrative Support Clerk

TO APPLY: Send cover letter describing interest in the position, résumé, and three
professional references (including name, title, telephone number and email
address):

Shannon McCaffrey, Managing Attorney
Legal Services of Northern California
1810 Capitol Street
Vallejo, CA 94590
smccaffrey@lsnc.net
If sending application via email, please attach materials as a single PDF.

APPLICATION
DEADLINE: August 15, 2023

START DATE: September 1, 2023

PROGRAM DESCRIPTION:

Founded in 1956, Legal Services of Northern California (LSNC) provides high quality civil
legal assistance to the poor, elderly, and people with disabilities in 23 northern California
counties. LSNC has eight field offices and several special projects. The Vallejo office serves Solano
County.

RESPONSIBILITIES:

Under the supervision of the Managing Attorney and Office Manager, the Administrative
Support Clerk performs a variety of administrative support duties in direct support of
professional staff.

DUTIES:

1. Reception duties – including, but not limited to, answering incoming calls, making calls
to clients, obtain client eligibility information, scheduling appointments, and making
appropriate referrals.

2. Edit and prepare documents in conformance with the applicable style and format rules
using Microsoft Word and Google Documents.

3. Edit and prepare legal documents in conformance with applicable court rules.
4. Pick-up, sort and distribute incoming and outgoing mail, express/parcel shipments, and

daily outgoing mail drop.
5. Maintain postage meter, photocopier, fax machine, and other office equipment.
6. Photocopy, collate, scan, and related functions, including the reproduction of self-help

packets, outreach materials, and office forms.
7. Obtain, enter, and retrieve data – including, but not limited to entering client data into

LSNC’s case management software and collecting data from sources outside LSNC.
8. Maintain shared electronic and litigation and discovery files, chronological files, and

administrative files.
9. Assist with the distribution of outreach materials and program information.
10. File court papers and process serving, including travel to courthouse.
11. Attend appropriate training sessions and seminars. Serve on LSNC committees, when

appropriate.
12. Assist with supervising and training volunteers and staff on appropriate non-legal tasks.
13. Occasional travel within LSNC’s service area for meetings and training events.
14. Perform additional duties as assigned consistent with qualifications.

QUALIFICATIONS

Knowledge of: Legal terminology; community resources; general office procedures;
operation of office machines and systems, i.e., computer, copier, telephone, online data
management systems, Microsoft applications (Word, Excel and PowerPoint), and Google
applications (Gmail, Docs, Sheets and Slides).

Skills Required: Professional and courteous manner, excellent oral and written
communication skills, ability to relate to client and legal communities, good organizational skills,
ability to interact effectively with the public and employees, ability to maintain confidentiality
and use discretion and tact; ability to work independently in the absence of specific instruction,
and use good judgment to make decisions appropriate to this level of responsibility. Ability to
operate a computer; type accurately (45 w.p.m.); independently compose correspondence and
write reports using correct English, spelling, grammar and punctuation; pay attention to detail in
all work to be performed; see work through to its logical conclusion; good proofreading skills;
ability to work under pressure; ability to speak a second language desired (relating to client
community need), but not required.

Experience and
Education: Minimum of two years (2) experience, including clerical, extensive phone and
public contact. High school diploma or equivalent.

SALARY RANGE: $3,019 (Step 1) to $3,437 (Step 10) per month, DOE
See LSNC’s Policy on Salary Scales and Scale Placement at lsnc.net

BENEFITS: Legal Services of Northern California offers an excellent fringe benefit
plan.

LSNC provides a bilingual bonus for employees who speak a second language, other than
English, commonly spoken by clients when the second language is used on the job for which
the person is employed.

LSNC IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
AND ENCOURAGES WOMEN, PEOPLE OF COLOR, PEOPLEWITH DISABILITIES, OLDER

PEOPLE, AND LESBIAN, GAY, BISEXUAL, AND TRANSGENDER PEOPLE TO APPLY.