Leasing Manager supervises a team of leasing consultants to ensure maximum occupancy of rental units at all times and high renewal rate. Oversees completion of all necessary paperwork and ensures proper customer service. Being a Leasing Manager may coordinate promotions to increase number of tenants. May require a bachelor's degree. Additionally, Leasing Manager typically reports to a head of a unit/department. The Leasing Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Leasing Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Responsibilities: - Assist the Property Manager in all aspects of property management operations - Handle tenant inquiries, complaints, and requests in a professional and timely manner - Maintain accurate records of tenant interactions and transactions using a CMMS (Computerized Maintenance Management System) - Conduct data entry tasks to update tenant information, lease agreements, and work orders - Assist with legal administrative tasks such as preparing lease documents and eviction notices - Support property leasing efforts by conducting property tours and assisting with the application process - Utilize sales techniques to upsell additional services or amenities to tenants - Resolve conflicts or disputes among tenants or between tenants and management - Stay up-to-date with relevant laws, regulations, and industry trends related to property management, fair housing regulations, and LIHTC (Low-Income Housing Tax Credit) program Skills: - Strong organizational skills with the ability to multitask and prioritize responsibilities effectively - Proficient in CMMS software for managing maintenance requests and work orders - Accurate and efficient data entry skills to maintain tenant records and lease agreements - Knowledge of legal administrative procedures related to property management, including lease preparation and eviction processes - Sales skills to effectively market available units and upsell additional services or amenities - Conflict management abilities to handle tenant disputes or conflicts in a fair and professional manner - Familiarity with relevant laws and regulations governing property management, including fair housing regulations and LIHTC program requirements Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor.
Job Type: Full-time
Pay: $17.30 - $18.28 per hour
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Work Location: In person
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