Leasing Consultant, Sr. jobs in Eugene, OR

Locations: Applewood Apartments (104 units) 2800 Applewood Ln, Eugene, OR 97408

Schedule: Thursday - Saturday from 9:00am - 6:00pm for 24 hours per week.

Employment Type: Part-time 

FLSA Status: Non-exempt

Reports to: Property Manager

Compensation Package:

• Competitive hourly pay range between $20.00
• Leasing commission opportunities of $100.00 per move-in you lease
• Renewal commission opportunities of $50.00 per renewal split between the site team

Benefits Package:

• 401k enrollment program available
• Life Balance Program access for associate-only discounts

Summary: To assist the Property Manager with marketing the property to prospective residents and to assist with resident retention.

Job Responsibilities:

• Comply with all Fair Housing & Equal Housing Opportunity requirements.
• Comply with all appropriate state landlord/tenant statutes.
• Provide customer service to prospective residents, including property tours, telephone/email/web inquiries.
• Assist with marketing and communications through various online platforms and complete marketing reports as needed.
• Track and follow-up with prospective tenants utilizing traffic logs and guest cards.
• Achieve average closing ratio of 40%.
• Processing applications, preparing leases, and performing move-in prep.
• Prepare appointments for on-site move-ins with managers as needed or traveling to complete any move-ins if needed.
• Ensure lease agreement paperwork for move in and renewals are completed by all parties in a timely manner prior to move-in.
• Enter resident activity into YARDI accurately and timely.
• Support with resident retention by following up with service requests within 24 hours of their completion and handling resident concerns.
• Assist with lease renewal generation, notices, and completion of other items as needed by the Property Manager.
• Escalate resident issues to assistant manager/ manager as needed.
• Ensure residents carry an active renter’s insurance policy and updating Yardi and ePremium weekly.
• Respond to resident surveys through Ellis.
• Ensure that vacant, model and target apartments are spotless, and appliances and fixtures are in working conditions when on site for tours.
• Promptly notify Property Manager and/or Maintenance Supervisor of safety concerns or deficiencies in the property’s appearance when on site.
• Ensure the property’s interior and exterior is always free of liter and debris when on site.
• Lightly cleaning leasing office and surrounding areas daily when on site.
• Attend training and development seminars.

Qualifications:

• Authorization to work in the United States
• High School Diploma or equivalent
• Working knowledge of Microsoft Office Applications
• Multi-family property management leasing experience preferred
• Yardi Voyager and CRM experience preferred
• Ability to multi-task, resolve conflicts, and engage in cost/benefit analytical decision-making
• Demonstrates teamwork, good hygiene, excellent customer service and communication skills, and ambition for continuous professional development
• Always uphold the highest level of ethical behavior and integrity

Working Conditions:

• Approximately 80% in office environment using computer and phone
• Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders, and maneuver walkways
• Ability to carry or move objects weighing up to 20 pounds

Mission Statement:

“Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”

INTEGRITY, INITIATIVE, INNOVATION