Leasing Administration Manager jobs in Wilmington, DE

Leasing Administration Manager supervises a team of leasing administrators to ensure monthly rents are paid and all leasing activities are in accordance with policies and guidelines. Coordinates charges with landlords and works with senior management on occupancy decisions. Being a Leasing Administration Manager oversees completion of all necessary paperwork and ensures proper customer service. May require a bachelor's degree. Additionally, Leasing Administration Manager typically reports to a head of a unit/department. The Leasing Administration Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Leasing Administration Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Leasing Manager
  • AION Management LLC
  • Newark, DE FULL_TIME
  • Under the direction of the Real Estate Manager, the Leasing Manager is responsible for overseeing all processing involving leasing, including maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service.

    Sales/Marketing:

    • Oversee all leasing activities at the property, responding to telephone inquiries and ensuring all inquiries have been responded to, providing tours of apartments and amenities and shadowing Leasing Associates for training purposes, following up with prospects and ensuring all prospects have been followed up with per the AION policies and procedures, and coordinating all move-ins and ensuring all move-ins happen per AION policy, and residents are satisfied.
    • Perform telephone market surveys and physical shops of competitors, ensure Leasing Associates have received market survey training and have shopped the competitors each quarter.
    • Recommend strategies and programs for on-site marketing activity; present these plans to the Real Estate Manager and Assistant Real Estate Manager.
    • Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention.
    • Manage and initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support, ensure Leasing team has completed the plan put in place.
    • Recommend programs and implement strategies to increase qualified traffic and closing ratios.
    • Maintain passing e-shop, phone shop, and physical shop scores of 90% or higher. Provide training to Leasing Associates who have not earned a satisfactory score. Review shops and disputes forms to be presented to the Real Estate Manager.

    Administrative:

    • Inspect apartments with the new residents at move in and complete all the necessary paperwork, ensure that all Leasing Associates have done the same.
    • Manage the lease renewal process, lease expirations, and notices to vacate.
    • Collect, accurately process and report receipt of application fees, security deposits, rents and other fees and ensure all Leasing Associates have done the same.
    • Manage all prospect and resident data into Entrata in a timely manner.
    • Ensure all files, desk, and leasing area organized.
    • Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards.
    • Ensure all market ready units and models are inspected each morning.

    Customer Service:

    • Planning and prepare resident functions.
    • Walk the property for curb appeal and overall property appearance.
    • Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met.
    • Provide excellent customer service and display courteous and professional attitude toward all customers.
    • Maintain availability for resident functions, community affiliated events, weekends and holidays.
    • Perform other duties as required.

    Leadership:

    • Hold weekly Marketing Meetings.
    • Train and develop Leasing Team and provide suggestions to the Real Estate Manager.
    • Ensure Leasing Team is conducting themselves in accordance with AION Policies and Procedures at all time.

    Requirements:

    • High school diploma or equivalent, college preferred.
    • 1-2 years leasing experience in property management field
    • In Pennsylvania or New Jersey, must obtain a real estate license within 180 days of hire
    • Strong computer skills including Microsoft Office (Word, Excel)
    • Excellent English communication skills, both verbal and written.
    • Must be able to walk apartments and grounds, including steps and climbing stairs
    • Occasionally requires lifting 20 pounds or less
    • Valid driver’s license
    • $63,000

    FSLA Status: Exempt

    Experience

    Required
    • 1 year(s): Leasing Manager

    Licenses & Certifications

    Preferred
    • Lease Renewal Experience
    • Sales Experience

    Skills

    Required
    • Lease Renewal Experience
    • Leasing Experience
    Preferred
    • Social Media Marketing
    • Sales Experience
    • Real Page
    • Customer Service

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

  • 2 Days Ago

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Leasing Manager
  • AION
  • Newark, DE FULL_TIME
  • Under the direction of the Real Estate Manager, the Leasing Manager is responsible for overseeing all processing involving leasing, including maximizing occupancy by generating qualified traffic, netw...
  • 2 Days Ago

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Leasing Manager
  • College Town Communities
  • Newark, DE FULL_TIME
  • *POSITION SUMMARY: The ideal candidate is positive, enthusiastic, and self-starting and acts as the primary communicator with a prospective resident, and their guarantor, through every aspect of the l...
  • 9 Days Ago

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Administration Clinical Manager
  • Triage Staffing
  • Seaford, DE OTHER
  • Start Date: ASAP Shift: 8H Days ( 8:00 AM-4:30 PM )Location: Seaford, DELength: 13 weeksWeekly Hours: 40.0Beds: Registered Nurse (RN) licensedAt least 2 years’ experienceEither an Associate of Science...
  • Just Posted

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Nurse Manager (Specialty Clinic)
  • US Veterans Health Administration
  • Wilmington, DE FULL_TIME
  • Duties Responsible for maintaining continuous accreditation readiness of his/her units. Responsible for performance improvement data, customer service/patient satisfaction, patient and employee safety...
  • 9 Days Ago

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Registered Nurse (Care Manager)
  • US Veterans Health Administration
  • Coatesville, PA FULL_TIME
  • Duties Major Duties of the Registered Nurse (Care Manager) Includes but is not limited to the following description: Enhancing patient safety and quality of care by collaborating with staff to develop...
  • 1 Month Ago

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0 Leasing Administration Manager jobs found in Wilmington, DE area

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Administrative Manager II
  • The Tatitlek Corporation
  • Philadelphia, PA
  • Job Description Job Description Administrative managers coordinate and support services to organizations. DUTIES & RESPO...
  • 3/28/2024 12:00:00 AM

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General Manager
  • Dogtopia
  • Wilmington, DE
  • Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, orga...
  • 3/28/2024 12:00:00 AM

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Church Admin
  • Love Kingdom Fellowship Church
  • Swedesboro, NJ
  • Job Description Job Description Administrative Management: Manage and oversee the day-to-day administrative operations o...
  • 3/27/2024 12:00:00 AM

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Administrative Assistant
  • Playa Del Sol "380" Condominium
  • Cherry Hill, NJ
  • Job Description Job Description Assistant to Administration / Management of Condominium. Must have working experience wi...
  • 3/27/2024 12:00:00 AM

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Administrative Support Assistant & Accounting Assistant w/QuickBooks
  • ATRIUM DESIGN GROUP
  • Philadelphia, PA
  • Job Description Job Description Atrium LLC is a Design Built Company with different divisions, from architectural servic...
  • 3/27/2024 12:00:00 AM

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Help Desk Level 2
  • FutureNET
  • Philadelphia, PA
  • Job Description Job Description Job Title Helpdesk Tier 2 Job Description The type of work shall include, but not be lim...
  • 3/27/2024 12:00:00 AM

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Program Assistant
  • American Association for Cancer Research
  • Philadelphia, PA
  • Overview: Organizational Profile. AACR membership includes more than 58,000?laboratory, translational, and clinical rese...
  • 3/26/2024 12:00:00 AM

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Hospice RN Administrator
  • Curo Health Services
  • Chadds Ford, PA
  • Our Company Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health...
  • 3/25/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 17.0 square miles (44 km2). Of that, 10.9 square miles (28 km2) is land and 6.2 square miles (16 km2) is water. The total area is 36.25% water. The city sits at the confluence of the Christina River and the Delaware River, about 33 miles (53 km) southwest of Philadelphia. Wilmington Train Station, one of the southernmost stops on Philadelphia's SEPTA rail transportation system, is also served by Northeast Corridor Amtrak passenger trains. Wilmington is served by I-95 and I-495 within city limits. In addition, the twin-s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Leasing Administration Manager jobs
$78,538 to $120,775
Wilmington, Delaware area prices
were up 1.0% from a year ago

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