Leasing Administration Manager jobs in Trenton, NJ

Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company. With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation. Given ongoing construction and development plans, our current apartment portfolio of 5,000 plus units is expected to double in the next couple of years and rise to over 10,000 units in the next five years. Given our rapid portfolio growth, coupled with ownership's desire to develop and hold rather than sell, the timing is ideal for qualified candidates to come on-board.

We're currently seeking a Leasing and Marketing Manager for our luxury property

The candidate will work full- time at The Crossings at Hamilton Station, Hamilton, NJ

3 years of experience in leading a sales team.

• Greeting all residents, future residents and internal team members in a professional and consistent positive manner
• Keeping a high level of service in mind with every task while resolving conflict to benefit all concerned parties
• Sell the value of the community features as they relate to the customers’ needs to close om a sale
• Lead management- follow up regularly with potential leads
• Touring apartment homes and community grounds including models, amenities, and vacant apartments
• Preparing lease documents and related paperwork for management
• Facilitating the move in /move out process
• Promoting positive resident relations
• Organize and maintain resident files per company procedure
• Attend all resident events and contribute to the resident retention efforts
• Respecting the boundaries of confidentiality, fair housing laws and safety
• Ensure a high level of professionalism and customer service
• Manage resident renewals and distribute and follow up on renewal notices

• Monitor service requests. Ensure call backs are being completed
• Prepare incident reports and follow up in accordance to the direction of the Community Manager

• Executing on-site marketing and advertising directives- managing ILSs/ website content/ social media accounts
• Manage Broker relations, including managing MLS listings
• Managing and contributing to positive online reputation management
• Work with the maintenance department to handle apartment turnovers, move ins, and work order requests and assist in maintaining the cleanliness of show units and tour routes

• Assist in the preparation of newsletters and resident activities.
• Be a market knowledge expert and prepare monthly market survey

• Manage other team members, setting expectations, and holding team members accountable.
• Signing new Employers to the companies Preferred Employer Program
• Developing relationships with local Preferred Employers and working with them to cross promote businesses
• Handle clerical and reception responsibilities as designated by the Property Manager.
• Responsible for handling resident issues, needs, and complaints in a professional manner
• Prior management experience in comparable position required
• New Construction and Lease Up Sales experience a plus
• Ability to analyze and prioritizes task assigned
• Proficiency with Microsoft Office Suite
• Onesite software experience a plus
• Strong interpersonal skills and problem-solving ability
• Excellent oral and written communications skills, including presentation skill
• Solid business logic
• Follows instructions, performs duties with minimal supervision and is a team player
• Works effectively with owner, managers and colleagues. Positive and professional attitude at all times
• Available for weekend scheduling

• Following standard office procedures
• Reviewing and auditing lease files prior to being sent to the lease audit team
• Maintaining organized resident files as per company policy
• Opening models and inspecting the tour path
• Orienting himself or herself with the property and surroundings
• Preparing coffee and refreshments as requested
• Accepting maintenance requests and efficiently handling resident calls
• Assisting residents with rental, move-in, and renewal paperwork
• Assisting with any other office function that may be delegated by the Community Manager or other staff members
• Answering telephones and providing exceptional service
• Creating a sense of urgency when making appointments for future residents to visit the community
• Completing telephone and on-site guest cards/traffic reports
• Asking for the deposit and closing the lease*
• Additional duties as assigned by Management

• specific procedures and criteria may vary from community to community

• Strong customer service background and skills
• Basic typing and clerical skills
• Ability to multi-task
• Projection of a professional image by following dress code and appearance standards as set forth by the community
• Reliable transportation
• Excellent telephone skills
• A positive, upbeat attitude
• Sales skills
• Clean criminal background
• No prior apartment evictions

In return, we offer competitive compensation, along with comprehensive benefits, including medical and dental and vision benefits,

life insurance, a 401(k) and a corporate team environment with opportunity of advancement.

Also includes on-site company fitness gym, discounts on housing and home appliances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.