Lean Manufacturing Specialist jobs in San Francisco, CA

Lean Manufacturing Specialist assists with the implementation of Lean Manufacturing goals and strategies for improving the operations and processes within the organization. Evaluates all continuous improvement activities and implements plans to optimize performance and processes. Being a Lean Manufacturing Specialist employs Lean methodologies and tools in order to accomplish business objectives. Typically requires a bachelor's degree. Additionally, Lean Manufacturing Specialist also requires training and Lean certification through an accredited organization. Typically reports to a manager or head of a unit/department. To be a Lean Manufacturing Specialist typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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AMQ Product Warranty Specialist Santa Clara, CA
  • SMITH SYSTEM MANUFACTURING
  • SAN MATEO, CA OTHER
  • Job Details

    Job Location:    REMOTE - CA - SAN MATEO, CA
    Salary Range:    Undisclosed

    Description

    AMQ is a growing, agile and dynamic furniture manufacturer in the contract furniture industry, owned by Steelcase, inc. Operating at the intersection of the A&D community, commercial real estate and small to midsize-growing businesses around the country, we offer flexible, mobile and height-adjustable furniture for contemporary and growing companies.

    Overview

    The position of Product Warranty Specialist reports to the Director of Customer Experience. They play a pivotal role in ensuring customer satisfaction by managing and processing warranty claims related to the products offered by AMQ. This position involves interacting with dealers, verifying eligibility of claims and maintaining accurate records in compliance with AMQ policies and industry regulations. The Specialist collaborates with various departments, such as Quality Engineers, Product Development, and Customer Care to resolve issues and improve processes. The Product Warranty Specialist also contributes to enhancing dealer trust and loyalty by facilitating a smooth and efficient warranty experience.

    Essential Duties and Responsibilities:

    • Communicate with dealers regarding warranty claims and inquiries
    • Develop customer relationships that help achieve and maintain dealer loyalty
    • Receive and review warranty claims submitted
    • Verify eligibility of warranty claims with the use of supporting documentation
    • Troubleshoot and diagnose errors to determine a proper course of action
    • Process warranty claims accurately and promptly
    • Provide timely status updates (24-48 hrs)
    • Track deliveries and final closeout of replacement orders
    • Maintain organized records of all warranty claims and related documents
    • Work closely with Customer Care and Product Development to resolve warranty-related issues
    • Escalates issues to Product Warranty Manager and Quality Engineer as required
    • Examining complaints, identifying solutions, and suggesting improvement methods
    • Provide feedback to Product Warranty Manager on suggested improvement methods
    • Develop internal process guide and documentation of issue resolution
    • Knowledge and understanding of AMQ products and warranties by product line
    • Predictable, reliable and prompt attendance
    • Provide remote service support to clients not located in the bay area
    • Willing to travel domestically, up to 25%
    • Comply with company safety procedures
    • Works independently, setting priorities and implementing resolutions in a timely manner
    • Provide weekly status updates to Product Warranty Manager

    Qualifications


    Job Knowledge, Skills & Abilities:

    • Exceptional customer service skills, always willing to go the extra mile
    • Excellent verbal and written communication skills
    • Must be assertive with a strong sense of urgency
    • Strong organizational and time management skills
    • Mechanical skills: ability to troubleshoot mechanical problems with great attention to detail
    • Flexible & Collaborative: ability to adapt to a dynamic workplace that is in a fast-paced, constant-change mode
    • Able to occasionally lift up to 75 lbs.
    • Self-motivated, self-directed and willing to accept responsibility for results
    • Team player: cooperative, builds relationships easily, supports peers and encourages collaboration
    • Light administrative work

    AMQ Core Values:

    • Act with integrity
    • Tell the truth
    • Keep commitments
    • Treat people with dignity and respect
    • Promote positive relationships
    • Protect the environment
    • Learn and adapt

    Experience/Education:

    • Associate degree or equivalent experience
    • Related maintenance/troubleshooting/service experience a plus
    • Ability to work flexible hours and adapt to changing work schedules
    • Valid driver’s license without restriction. Good driving record
    • SAP S4/Hana experience preferred

    AMQ provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. AMQ considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.

  • 1 Month Ago

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Cell Therapy Manufacturing Specialist
  • Cellares
  • South San Francisco, CA FULL_TIME
  • Position SummaryWe are seeking an innovative and highly motivated Cell Therapy Manufacturing Associate to join our Process Sciences team who will contribute significantly to the development and manufa...
  • 20 Days Ago

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Manufacturing
  • GGW Staffing LLC
  • Burlingame, CA FULL_TIME
  • Manufacturing GGW Staffing LLC - Burlingame, CA GGW is hiring for immediate production workers in Burlingame.We are open to training, but previous machine operation or assembly experience is a plus!Th...
  • 24 Days Ago

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Associate General Counsel, Sales, Marketing and Service
  • Re:Build Manufacturing
  • San Francisco, CA FULL_TIME
  • ABOUT Re:Car Re:Car, is a new US company that is exploring development in the electric vehicle space. Founded in early 2022, Project Re:Car spent its formative months establishing a leadership team an...
  • 6 Days Ago

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AMQ TERRITORY MANAGER Northern California - Silicon Valley/South Bay
  • SMITH SYSTEM MANUFACTURING
  • SAN MATEO, CA OTHER
  • Job Details Job Location: REMOTE - CA - SAN MATEO, CA Salary Range: Undisclosed DescriptionGenerate sales revenue and drive growth through Steelcase and non-aligned dealer partners and the influencer ...
  • 1 Month Ago

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Manufacturing Engineer
  • Shaper
  • San Francisco, CA FULL_TIME
  • Based in San Francisco with offices in Stuttgart, Germany, Shaper was founded in 2012 with a mission of developing a revolutionary line of computer-augmented power tools, beginning first with a handhe...
  • 2 Days Ago

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0 Lean Manufacturing Specialist jobs found in San Francisco, CA area

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Vehicle Associate (Warehouse Manager) San Francisco, California, United States
  • Bird Rides, Inc.
  • San Francisco, CA
  • Our City Operations team is tasked with ensuring Birds are maintained and repaired quickly to a high standard. The Vehic...
  • 3/28/2024 12:00:00 AM

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Customer Experience Senior Manager
  • Eurofinsdiscoveryservices
  • Fremont, CA
  • **Customer Experience Senior Manager** * Fremont, CA, USA * Full-time **Company Description** **Eurofins Scientific is a...
  • 3/28/2024 12:00:00 AM

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HRIS Analyst
  • Delta Electronics Americas
  • Fremont, CA
  • HRIS Analyst Delta Electronics (Americas) Delta, founded in 1971, is a global leader in switching power supplies and the...
  • 3/28/2024 12:00:00 AM

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Service Center Associate (Warehouse Manager) San Francisco, California, United States
  • Bird Rides, Inc.
  • San Francisco, CA
  • **Who is Bird** Bird is a global team guided by a shared vision: to make cities more livable through safe, sustainable e...
  • 3/27/2024 12:00:00 AM

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Mechanical Inspector II/2nd Shift
  • GCM Inc.
  • Union City, CA
  • Job Type Full-time Description GCM is a global contract manufacturing company with locations in the Silicon Valley, Chic...
  • 3/27/2024 12:00:00 AM

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Master Batch Records Designer
  • Kaztronix LLC
  • Fremont, CA
  • BIOMES Master Batch Records Designer (Hybrid Onsite) Manufacturing Visual Inspection Duties: The MBR designer is respons...
  • 3/27/2024 12:00:00 AM

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Manufacturing Training Manager
  • LA TERRA FINA USA, LLC
  • Union City, CA
  • Job Type Full-time Description La Terra Fina is seeking a Manufacturing Training Manager to develop, design, and facilit...
  • 3/26/2024 12:00:00 AM

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Management Consulting- Senior Manager, Supply Chain Planning/S&OP-
  • Pros2Plan LLC, a Spinnaker SCA Subsidiary
  • San Francisco, CA
  • Job Description Job Description Spinnaker SCA, is now hiring for a Senior Manager, Supply Chain Planning/S&OP- Managemen...
  • 3/24/2024 12:00:00 AM

San Francisco is located on the West Coast of the United States at the north end of the San Francisco Peninsula and includes significant stretches of the Pacific Ocean and San Francisco Bay within its boundaries. Several picturesque islands—Alcatraz, Treasure Island and the adjacent Yerba Buena Island, and small portions of Alameda Island, Red Rock Island, and Angel Island—are part of the city. Also included are the uninhabited Farallon Islands, 27 miles (43 km) offshore in the Pacific Ocean. The mainland within the city limits roughly forms a "seven-by-seven-mile square", a common local collo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Lean Manufacturing Specialist jobs
$101,397 to $130,261
San Francisco, California area prices
were up 4.5% from a year ago

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