Lean Manufacturing Manager leads and designs Lean Manufacturing goals and strategies for improving the operations and processes within the organization. Manages all activities for continuous improvement and performance enhancement. Being a Lean Manufacturing Manager employs Lean methodologies and tools in order to accomplish business objectives. Typically requires a bachelor's degree. Additionally, Lean Manufacturing Manager also requires training and Lean certification through an accredited organization. Typically reports to a manager or head of a unit/department. The Lean Manufacturing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Lean Manufacturing Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Our client, an international manufacturer with a location in Lexington, NC, is seeking an experienced Customer Service Manager with strong sales support skills to join their team
Duties Include:
Inspire, motivate, develop, & direct the Customer Service Team.
Partner with Senior Leadership and Sales teams.
Lead initiatives to ensure exceptional customer experience.
Develop and implement customer service policies and procedures.
Manage complex and escalated customer complaints and service issues.
Plan, prioritize, and delegate work tasks to optimize workflow.
Develop and maintain customer service performance metrics.
Implement strategies to ensure error-free data entry of customer orders.
Interact with customers by phone, email and/or in person.
Serve as a liaison between customers, manufacturing, and sales team.
Communicate promptly and effectively with sales and customers as needed.
Qualifications Include:
5 years of Customer Service experience
5 years of proven leadership
Manufacturing environment experience
Proficient in Microsoft Outlook, Excel, & Word
Experience in Wood Manufacturing would be a plus
Excellent environment and benefits
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0 Lean Manufacturing Manager jobs found in Salisbury, NC area