Laboratory Services Director jobs in Bolingbrook, IL

Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc., Advanced Botanical Consulting & Testing (ABC Testing Inc.), Microconsult Inc. and Micro Quality Labs Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine and hemp industries.

We are currently seeking a Lab Director for Certified Group in San Antonio, TX to join the growing team!

POSITION DESCRIPTION:

In this key role, provide leadership and manage the day-to-day operations and will be responsible for running all aspects of the organization’s supplements testing business, including service line marketing, science, and operations. Also responsible forlong range planning and the implementation of strategies for developing and expanding the business. ensure that our services are following the company's quality requirements; in addition to complying with customer and regulatory requirements for quality, safety, and reliability and ensure that client needs are met in a cost-effective manner by planning and managing the laboratory budget.

ESSENTIAL FUNCTIONS:

• Develop and implement strategic business initiatives with the objective of consistently producing accurate test results, maintaining clients, and increasing business.
• Ensure that client needs are met in a cost-effective manner by planning and managing the laboratory budget.
• Responsible for the selection and establishment of appropriate test methodology. Interact with clients/projects requiring multiple resources and effectively facilitate inter-company and interdepartmental initiatives and interactions to best meet the needs of the client/project.
• Promote quality and product quality strategy; will address all phases of product development.
• Set QA compliance and objectives and ensure that targets are achieved.
• Define and write quality procedures in conjunction with operations.
• Participate in large project proposals with attention to profitability and client satisfaction.
• Proactively participate in trade and professional associations to promote the company with the goal of increasing sales and promoting our business locally, regionally, and nationwide.
• Responsible for overall laboratory operations with attention to consistent implementation of policies, procedures, and business practices for all employees, including our ISO Accreditation parameters.
• Attend internal and external audits.
• Foster smoothly running laboratory functions through timely and effective resolution of disruptions, i.e.: equipment maintenance, purchases, and laboratory supplies.
• Ensure the attainment of company objectives through the selection, development, motivation, and evaluation of lab staff. Directly manage the laboratory operation relating to hiring, termination, and performance management issues. Direct Reports of laboratory managers, supervisors and administrative manager and attend various daily, weekly, and monthly meetings.

POSITION REQUIREMENTS:

• BS degree in the Sciences, Chemistry, Biotechnology, Master’s is preferred.
• Must have 5 to 7 years of experience managing a staff of 70 to 100 people, including managing upper management, technical personnel, chemists.
• Must have 7 to 10 years of experience with cosmetic quality systems.
• Experience in a TIC space is highly preferred.
• QC or RA experience with a cosmetic industry is a plus.
• Experience with cGMP working practices.
• Experience with International and Domestic Regulations is highly desired.
• Ability to develop strategic relationships with customers, and 3rd party contract laboratories.
• Conduct and organize QMS Internal/External audit and ensure close out of all Inspection and Audit non-conformances.
• Strong knowledge of International Organization for Standardization (ISO).
• Proven ability to interpret and explain FDA policies and regulations.
• Knowledge of Sanitation Standard Operating Procedures (SSOP’s) and a HACCP plan (Hazard Analysis Critical Control Point) measurements.
• Proven leadership and management skills.
• Proven ability to develop and implement strategic business initiatives.
• Excellent verbal and written communication and organization skills.
• Experience working with Labware LIMS a plus.

KEY POSITION COMPETENCIES TO BE MEASURED:

• Accuracy
• Dependability
• Flexibility
• Critical Thinking
• Communication
• Organization and Time Management