Labor Relations Director jobs in New Hampshire

Labor Relations Director directs and oversees a company's labor relations programs, policies, and procedures. Establishes and maintains satisfactory labor-management relations, interprets the collective bargaining agreements, administers grievance procedures including arbitrations, and assists all levels of management on labor matters. Being a Labor Relations Director requires a bachelor's degree in a related area. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Additionally, Labor Relations Director typically reports to top management. The Labor Relations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Labor Relations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

D
Director of Customer Relations and Logistics
  • Dartmouth College
  • Hanover, NH FULL_TIME
  • Position Information

    Posting date 01/29/2024
    Closing date
    Open Until Filled Yes
    Position Number 1128733
    Position Title Director of Customer Relations and Logistics
    Department this Position Reports to Facilities Operations
    Hiring Range Minimum $112,400
    Hiring Range Maximum $140,500
    Union Type Not a Union Position
    SEIU Level Not an SEIU Position
    FLSA Status Exempt
    Employment Category Regular Full Time
    Scheduled Months per Year 12
    Scheduled Hours per Week 40
    Schedule
    Location of Position
    Hanover, NH
    Remote Work Eligibility? Onsite only
    Is this a term position? No
    If yes, length of term in months. n/a
    Is this a grant funded position? No
    Position Purpose
    The Director of Customer Relations and Logistics at Dartmouth College plays a pivotal role in ensuring a seamless and positive experience for all customers of the Facilities, Operations and Management (FO&M) department. This leadership position is responsible for overseeing customer relations, logistics, data analytics and operational strategy and coordination to support the efficient functioning of Facilities operations. This includes leading the strategic development of the resource management office to deliver an efficient, sustainable, and coordinated workflow that increases productivity and bolsters customer satisfaction.

    Description
    Required Qualifications - Education and Yrs Exp Bachelors plus 6 or more years' experience or combination of education and experience
    Required Qualifications - Skills, Knowledge and Abilities
    • Bachelor's degree or the equivalent combination of education and experience.
    • 15 years of relevant experience related to customer service, resource management and data analytics.
    • Minimum of least 10 years of facilities management and supervisory experience.
    • Proficiency with computerized maintenance management systems and standard business applications.
    • Excellent communications and interpersonal skills with the ability to interact with diverse College constituencies.
    • Valid driver's license and ability to qualify as a Dartmouth approved driver.
    • Excellent organization, analytical, and time management skills.
    • Knowledge of building construction and maintenance practices.
    Preferred Qualifications
    • Comfortable making decisions in a fast-paced and complex environment.
    • Demonstrated commitment to sustainability.
    Department Contact for Recruitment Inquiries Frank Roberts, AVP FOM
    Department Contact Phone Number
    Department Contact for Cover Letter and Title Frank Roberts, AVP FOM
    Department Contact's Phone Number
    Equal Opportunity Employer
    Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
    Background Check
    Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
    Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Yes
    Special Instructions to Applicants
    Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.
    Additional Instructions
    Dartmouth College has retained to assist in the search for this position, who may contact you directly about your application.
    Quick Link
    Key Accountabilities

    Description
    Customer Relations/Resource Management Leadership and Strategy

    • Develop, implement, and analyze metrics to measure performance through key performance indicators, business intelligence analytics, and associated reporting.
    • Develop and implement QA/QC responsibilities with FO&M working with the Senior Leadership Team in FO&M.
    • Develop methods to obtain, implement and analyze data related to feedback from customers including direct meetings and surveys with key campus stakeholders.
    • Develop and implement a communication plan for all customer/campus communications from FO&M to ensure consistent exchange of information.
    • Develop, review and update Service Level Agreements between FO&M and the campus departments.
    • Develop and document processes/ procedures/policies for FO&M and ensure they are aligned with high quality service delivery and sustainability.
    • Develop methodology for cataloging standard operating procedures.
    • Review of Departmental performance against industry standards (peers).
    Percentage Of Time 40
    Description
    Logistical Planning and Oversight

    • Oversee the collection of asset data and integration into systems, the workflow and budgeting process. Using the data, create reports for the annual budget process.
    • Develop replacement, and deferred maintenance schedules coordinated with information from the digital preventive maintenance program and facilities condition assessment. Make recommendations for the annual budgeting process.
    • Develop means and methods to make information accessible to technicians performing service. For example, O&M manuals and associated drawings.
    • Develop, and implement, an inventory process for parts and supplies to support the work being done. This needs to be coordinated with the asset inventory, preventative maintenance schedule, lead times, and supplier contracts for materials. Recommend staffing levels and after proposal is developed, manage the inventory operations.
    • Review and analyze how technology can better support the work of FO&M, making priority and budget recommendations with integration into the existing workflow.
    • Functional expert on those systems supporting the workflow, asset collection and inventory functions.
    Percentage Of Time 30
    Description
    Personnel Management

    • Effectively manage a team of 6.5 FTEs in the Work Control Center.
    • Management of Communication Coordinator in FO&M.
    • Management of an Asset Manager.
    • Works closely with Campus Services Operations on technology, contracts, and financial reporting.
    • Holds direct reports accountable for compliance with divisional, departmental and DEI policies.
    Percentage Of Time 20
    Description
    Diversity, Equity and Inclusion

    • Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
    • Participates in division wide DEI initiatives and training, including promotion of the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability and Respect)
    • Willingness to foster a growth mindset in the areas of increasing diversity, equity, and inclusion across the division. Collaborates, when appropriate, on other DEI-related initiatives within the division and College.

    Percentage Of Time 10
    -

    -- Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
    -- Performs other duties as assigned.

    Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of underrepresented groups are encouraged.


     

  • Just Posted

O
Director of Growth and Provider Relations
  • Optima Dermatology
  • Portsmouth, NH FULL_TIME
  • Multi-site Dermatology Group Seeks Director of Growth & Provider Relations Optima Dermatology is recruiting a Director of Growth and Provider Relations to join our Practice Support Center, based in Po...
  • 12 Days Ago

D
Associate Director of Corporate and Foundation Relations
  • Dartmouth College
  • Hanover, NH FULL_TIME
  • Position Information Posting date 03/25/2024 Closing date Open Until Filled Yes Position Number 1009864 Position Title Associate Director of Corporate and Foundation Relations Department this Position...
  • 1 Day Ago

D
Senior Associate Director, Corporate & Foundation Relations
  • Dartmouth College
  • Hanover, NH FULL_TIME
  • Position Information Posting date 02/29/2024 Closing date Open Until Filled Yes Position Number 1125556 Position Title Senior Associate Director, Corporate & Foundation Relations Department this Posit...
  • 24 Days Ago

1
Labor
  • 1-800-GOT-JUNK
  • Nashua, NH FULL_TIME
  • 1-800-GOT-JUNK? is looking for happy, reliable, and physically fit individuals to join our team in Southern New Hampshire. We are looking for additional team members that are interested and available ...
  • 1 Month Ago

U
Postal mail 24 63 39
  • USA Labor Service
  • Nashua, NH FULL_TIME
  • POSTAL MAIL DELIVERY - $23.47 to $38.62 / hour NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal ...
  • 21 Days Ago

D
Director - Labor Relations
  • Darigold - Northwest Dairy Association
  • Seattle, WA
  • The Director, of Labor Relations is responsible for shaping and executing Darigold's labor strategy, workforce planning ...
  • 3/29/2024 12:00:00 AM

C
Director of Labor Relations
  • Compass Group USA
  • Boston, MA
  • Compass Group, the world’s leading contract foodservice company, has a Great Opportunity for career development and grow...
  • 3/29/2024 12:00:00 AM

C
Director of Labor Relations
  • Compass Group USA
  • Compass Group, the world’s leading contract foodservice company, has a Great Opportunity for career development and grow...
  • 3/29/2024 12:00:00 AM

C
Director of Labor Relations
  • Compass Group USA
  • Philadelphia, PA
  • Compass Group, the world’s leading contract foodservice company, has a Great Opportunity for career development and grow...
  • 3/29/2024 12:00:00 AM

N
Attorney/Labor Relations Director, Electricity/Electronics Teacher, Allied Health Teacher
  • Niagara Orleans BOCES
  • Medina, NY
  • Orleans/Niagara BOCES Now Accepting Applications For: Attorney/Labor Relations Director, Electricity/Electronics Teacher...
  • 3/28/2024 12:00:00 AM

O
Attorney/Labor Relations Director
  • Orleans/Niagra BOCES
  • Medina, NY
  • Orleans/Niagara BOCES is seeking an Attorney/Labor Relations Director Annual Salary: Commensurate with experience and ba...
  • 3/26/2024 12:00:00 AM

J
LABOR RELATIONS DIRECTOR
  • JBS USA
  • Greeley, CO
  • Description Position at JBS USA Labor Relations Director The Labor Relations Director is responsible for and a key parti...
  • 3/25/2024 12:00:00 AM

N
Teachers, Attorney/Labor Relations Director, Personal Care Aides
  • Niagara Orleans BOCES
  • Medina, NY
  • Orleans/Niagara BOCES Now Accepting Applications For: Attorney/Labor Relations Director, Electricity/Electronics Teacher...
  • 3/25/2024 12:00:00 AM

New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean to the east; Massachusetts to the south; and Vermont to the west. New Hampshire's major regions are the Great North Woods, the White Mountains, the Lakes Region, the Seacoast, the Merrimack Valley, the Monadnock Region, and the Dartmouth-Lake Sunapee area. New Hampshire has the shortest ocean coastline of any U.S. coastal state, with a length of 18 miles (29 km), sometimes measured as only 13 miles (21 km). New Hampshire was home to the rock forma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Labor Relations Director jobs
$169,997 to $243,070

Labor Relations Director in Louisville, KY
Access many resources that support and guide the process of responding to labor issues.
January 19, 2020
Labor Relations Director in Davenport, IA
Tribune Publishing, one of the country’s leading multimedia companies, is seeking a Labor Relations Director to join our Human Resources team.
December 06, 2019
Labor Relations Director in Chicago, IL
Some schools offer a bachelor’s degree in labor or employment relations which focus on labor-specific topics like contract negotiation and employment law.
December 25, 2019