LAN Support supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Recommends and schedules repairs. Being a LAN Support provides end users support for all LAN- based applications. Installs and configures workstations. Additionally, LAN Support may require a bachelor's degree. Typically reports to a project leader or manager. The LAN Support work is closely managed. Works on projects/matters of limited complexity in a support role. To be a LAN Support typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
JOB TITLE: Visitor Services Associate
REPORTS TO: Visitor Services Manager
POSITION STATUS: Part Time/Par Time Seasonal, On-Site (must be available Sundays and Mondays)
Pay: $17.50 per hour
Lan Su Chinese Garden’s mission is to cultivate an oasis of tranquil beauty and harmony to inspire, engage and educate our global community in the appreciation of a richly authentic Chinese culture.
About Lan Su Chinese Garden: Lan Su Chinese Garden is one of Portland's greatest treasures and most interesting sites to see in Portland. A result of a collaboration between the cities of Portland and Suzhou, our sister city in China's Jiangsu province that is famous for its beautiful Ming dynasty gardens, Lan Su was built by Chinese artisans from Suzhou and is one the most authentic Chinese gardens outside of China.
POSITION SCOPE:
Lan Su Chinese Garden is accepting applications for part-time Visitor Services Associates (VSA). The VSA is the first point of contact for visitors. VSAs open and close the Garden, process ticket sales and memberships, support the retail operations of the Garden Shop and art exhibition program, support program set up and tear downs, and work after-hours special events. Regularly engage with multiple departments to implement Lan Su’s Visitor Experience Philosophy.
VSAs are scheduled between 9:30am and 4:30 or 6:30pm, depending on the season. Weekend & evening availability is required. Review of applications to begin immediately with applications accepted on an ongoing basis.
RESPONSIBILITIES:
· Lead, follow and embrace the Lan Su Vision, Mission & Values.
REQUIRED QUALIFICATIONS:
· High school diploma or equivalent.
· At least 2 successful years in retail sales providing outgoing, front-line customer service.
· Excellent verbal and written communication skills with visitors, colleagues, volunteers, and members of all ages and backgrounds.
· Aptitude for independent problem solving with a positive, calm, and professional demeanor.
· Cash register and cash handling experience.
· Aptitude for working well as a team, problem solving, and remaining calm under pressure.
· Ability to stand for extended periods of time in various environments and warm/cool indoor/outdoor temperatures daily.
· Regularly lift up to 40 lbs.
· Basic computer skills required: POS systems and Outlook, iOS touch-screens; Computer savvy highly preferred with a love of learning new technology.
· Knowledge of Chinese culture and Mandarin language skills desired but not required.
METHOD OF APPLICATION: Submit cover letter, resume, & three references to lansuhr@lansugarden.org. Please indicate VSA in the subject. No phone calls or drop-ins, please. These applications will not be considered. Applications accepted on an ongoing basis.
Lan Su Chinese Garden is committed to maintain an environment where employees contribute to the organization’s achievement, take pride in the results of their work, are appreciated as individuals, and are encouraged to develop to their fullest extent. Lan Su is an Equal Opportunity Employer. It is our policy that employees will not be discriminated against in the terms and conditions of employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, disability, or any other classification protected by law.
Job Type: Part-time
Pay: From $17.50 per hour
Benefits:
Schedule:
Shift availability:
Work Location: In person