Kitchen Supervisor - Casino jobs in Ontario, CA

Kitchen Supervisor - Casino supervises kitchen personnel and food preparation. Ensures a high level of food quality, cleanliness, and customer satisfaction. Being a Kitchen Supervisor - Casino may require a high school diploma or its equivalent. Typically reports to a manager. The Kitchen Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Kitchen Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino supervisor
  • Pala Casino Spa Resort
  • Pala, CA FULL_TIME
  • Location : Pala, CA

    The VIP Casino Services Supervisor isresponsible for the oversight of the day-to-day operation of VIP Casino Servicesunder direction or the VIP Casino Services Manager.

    Accountable for providingunparalleled service to all internal and external guests. Be knowledgeable ofall Casino, promotions and property happenings.

    Ensure that all guests’ needsare met at the end of each interaction. Reporting directly to the VIP Casino ServicesManager.

    • One year in a supervisory role preferred
    • Ability to improve team performance on all guest feedback and surveys ,and decrease staff turnover
    • Possess the ability to make sound decisions pertaining to the department needs
    • Strong understanding of statistical analysis and reporting, with the ability to generate detailed reports to determine staffing requirements
    • Must possess excellent guest service skills, able to speak in a pleasant, quiet and understandable tone
    • Should have excellent telephone presentation, sales skills; ability to upsell a plus
    • Experience in guest resolution and organizational skills
    • Must possess a friendly demeanor and enjoy interacting with guests, both internal and external
    • Must be able to work a flexible schedule including nights, weekends and holidays due to business needs
    • Should have the ability to accurately type approximately 30 WPM
    • Basic knowledge of computers, including Microsoft Word, Excel, and Outlook
    • Ability to train all new team members in all required programs to preform job function
    • Must read, write and speak English; bi-lingual a plus

    Essential Job Functions :

    • Maintains the day-to-day operations of VIP Casino Services under direction of the VIP Casino Services Manager
    • Maintains appropriate staffing levels by interviewing, training, scheduling, evaluating and disciplining team members, as needed
    • Schedules meetings regularly with management to ensure the flow of information throughout the Call Center is consistent
    • Manage and maintain room blocks, rooming lists and credit card authorizations as they are requested
    • Ensuring the productivity and efficiency of Club Hosts by constantly reviewing reports in work performance
    • Train department in all duties and the empowerment needed to reach top performance levels including emergency procedure
    • Corresponds with Departments and guests to answer special requests
    • Use upselling techniques, when possible by providing information on offers or promotions
    • Run daily / weekly reports and perform all duties relative to the job assignment in the most productive and professional manner
    • Establish an open and close working relationship with the all departments and team members; Contributes to building a positive team moral
    • Consistently monitor the team to ensure that the highest standards of guest service are always offered and maintained
    • Inform Manager of guests’ and team member needs which may require their attention
    • Ensuring that team members are always aware of room availability, promotions and Casino happenings
    • Always look for ways to provide unparalleled service to our guests that will improve our service results
    • Understand that flexibility to work extended hours to meet the department’s needs may be required
    • Maintain a constant awareness of safety and accident prevention, immediately report and / or complete an appropriate accident report form if an accident does occur
    • Constantly be alert for ideas and improvements that could increase productivity and revenues
    • Maintain and update all training Including emergency procedures
    • Perform same duties as a VIP Casino Services Lead and Club Host
    • Assist the VIP Casino Services Manager to ensurethe departments goals are met
    • Last updated : 2023-10-06

  • 26 Days Ago

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Pala Casino - VIP Casino Services Supervisor
  • PALA Casino Spa Golf Resort
  • Pala, CA PART_TIME,FULL_TIME
  • JOB PURPOSE: The VIP Casino Services Supervisor is responsible for the oversight of the day-to-day operation of VIP Casino Services under direction or the VIP Casino Services Manager. Accountable for ...
  • 4 Days Ago

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Casino
  • Pala Casino Spa Resort
  • Pala, CA FULL_TIME
  • Location : Pala, CA The VIP Casino Services Lead is responsible forthe oversight of the day-to-day operation of VIP Casino Services underdirection or the VIP Casino Services Manager. Accountable for p...
  • 21 Days Ago

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Supervisor
  • Pala Casino Spa Resort
  • Pala, CA FULL_TIME
  • Location : Pala, CA Responsible for the supervision and shiftresponsibility for multiple Food and Beverage outlets. QUALIFICATIONS : (Include equipmentknowledge / use) Three years’ experience in a hig...
  • 1 Day Ago

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EVS Supervisor
  • Soboba Casino
  • San Jacinto, CA FULL_TIME
  • Summary Supervises work activities of EVS cleaning personnel on a specific shift to ensure a clean, safe and attractive environment. Duties/ResponsibilitiesDelegate work responsibilities, monitor, and...
  • 17 Days Ago

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Food Supervisor
  • Soboba Casino
  • San Jacinto, CA FULL_TIME
  • Summary The Food Supervisor is responsible for supporting operations of the Food Outlet, Team Members and Outlet Manager. Duties/ResponsibilitiesProvide Food Outlets and Team Members with weekly sched...
  • 1 Month Ago

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0 Kitchen Supervisor - Casino jobs found in Ontario, CA area

Ontario is a city located in southwestern San Bernardino County, California, 35 miles (56 km) east of downtown Los Angeles and 23 miles (37 km) west of downtown San Bernardino, the county seat. Located in the western part of the Inland Empire metropolitan area, it lies just east of Los Angeles County and is part of the Greater Los Angeles Area. As of the 2010 Census, the city had a population of 163,924, up from 158,007 at the 2000 census, making it the county's fourth most populous city after San Bernardino, Fontana, and Rancho Cucamonga.[not verified in body] The city is home to the Ontario ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Kitchen Supervisor - Casino jobs
$40,109 to $56,680
Ontario, California area prices
were up 3.0% from a year ago

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