Keno Third Person oversees keno game activities when the manager and supervisor are not present or need assistance. Responsibilities include supervising personnel and ensuring policies and procedures are properly followed. Being a Keno Third Person may require a high school diploma. Typically reports to supervisor or manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Work Schedule: Generally, Monday through Friday, 8:00am – 5:00pm schedule with one hour for lunch. Extended and On Call status for nights and weekends is required as needed. On call one Saturday per month.
Job Summary: Responsible for providing technical assistance and support related to computer systems, hardware, or software during Help Desk calls for the best customer service experience for our Clients and guests. Respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Adhering to a schedule that helps to keep downtime of productive business hours to a minimum.
Classification: Full-time hourly position with non-exempt status.
Location: Moore, OK
Travel: Travel to surrounding businesses or service area is required depending on Client needs. Periodic travel regionally will be required.
*ON CALL STATUS: Shared among technicians for weekend and evening hours IS required.
Compensation: $18.00-26.00 per hour worked.
Supervision Received: Reports to Operations Manager
Required Essential Functions:
Required Education: High School Diploma or equivalent. Prior RECENT knowledge in IT (Computer Technology) is required – 2 years (may be educational or on the job experience). Please note that the company currently does not provide relocation assistance and only resumes submitted with meeting the skills, experience, and educational background will be considered, all others are rejected.
Physical Requirements: Sitting for up to 2 hours at a time, able to lift up to 20 pounds freely, may require work on hands and knees. A valid driver's license is required for travel regarding Client needs. A vehicle is required for local travel. A background check will be required prior to employment.
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Job Type: Full-time
Pay: $18.00 - $26.00 per hour
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Work Location: In person