Keno Manager directs and oversees keno game activities including scanning of winning tickets, number drawing, reporting, and calculation of prize money. Manages keno personnel and ensures employees follow established procedures. Being a Keno Manager may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Keno Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Keno Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Responsibilities:
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls, take messages, and provide information to callers
- Schedule appointments and manage calendars
- Maintain office filing systems and organize documents
- Assist with event planning and coordination
- Provide excellent customer service to patients or clients
- Handle incoming and outgoing mail and packages
- Perform general clerical duties such as photocopying, scanning, and faxing
Experience:
- Previous experience as a receptionist or in a similar role is preferred
- Knowledge of medical terminology for medical receptionist positions
- Strong customer service skills with the ability to handle difficult situations professionally
- Proficient in using phone systems and handling multiple phone lines
- Excellent calendar management skills to schedule appointments effectively
- Familiarity with dental office procedures for dental receptionist positions
- Ability to maintain confidentiality and handle sensitive information with discretion
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills with attention to detail
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as requested by the employer.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work Location: In person
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