Keno Manager directs and oversees keno game activities including scanning of winning tickets, number drawing, reporting, and calculation of prize money. Manages keno personnel and ensures employees follow established procedures. Being a Keno Manager may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Keno Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Keno Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Responsibilities:
- Oversee daily operations of the restaurant, including front-of-house and back-of-house activities
- Manage and train staff members, ensuring they provide excellent customer service
- Develop and implement strategies to increase sales and profitability
- Monitor food quality and ensure compliance with health and safety regulations
- Create and maintain employee schedules, ensuring adequate coverage for all shifts
- Coordinate with vendors to ensure timely delivery of supplies and ingredients
- Handle customer complaints and resolve issues in a professional manner
- Conduct regular inventory checks to manage food costs and minimize waste
- Maintain a clean and organized restaurant environment
Qualifications:
- Open Availability, Clean Driving Record, and Reliable Transportation
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Knowledge of POS systems for order processing and payment handling
- Familiarity with kitchen operations, including food preparation and safety protocols
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong problem-solving skills to address operational challenges
- Flexibility to work varying shifts, including evenings, weekends, and holidays
If you are passionate about the food industry, have experience in managing a team, and enjoy providing exceptional customer service, we would love to hear from you. Join our team as a General Manager and contribute to the success of our restaurant.
Job Type: Full-time
Pay: $51,480.00 - $65,780.00 per year
Benefits:
Restaurant type:
License/Certification:
Shift availability:
Work Location: In person
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