Keno Manager jobs in Cedar Rapids, IA

Keno Manager directs and oversees keno game activities including scanning of winning tickets, number drawing, reporting, and calculation of prize money. Manages keno personnel and ensures employees follow established procedures. Being a Keno Manager may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Keno Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Keno Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Manager
  • Steak n Shake
  • Coralville, IA FULL_TIME
  • Manager
    Job Description

    Summary Description: The Manager is a business partner accountable for leading the Restaurant Associate team to deliver Steak 'n Shake operational and financial standards on each scheduled shift as well as building a well cross trained staff within the Restaurant. The Manager is responsible for assessing Associates performance to identify opportunities and coach for improvement. This position has accountability on his/her shift for the correct delivery of Steak 'n Shake procedures, policies and specification which deliver the Steak 'n Shake Vision and Mission. The Manager will partner directly with his/her Restaurant and General Manager and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization.

    Department: Operations - Restaurant

    Reports to: General Manager

    FLSA: Exempt

    Direct reports: Trainers and all Restaurant Associates

    1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced.

    Primary and On-Going Accountabilities

    • Effectively Manage a Steak 'n Shake Shift
    • Execute the 14 point walk and correct deficiencies as they arise
    • Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence
    • Ensure service, hospitality, accuracy and speed standards are achieved
    • Maintain strict compliance with health, safety and security standards and procedures
    • Train, coach and inspire Associates to deliver exceptional service, food quality and environment to the Guest
    • Demonstrate effective decision making and problem solving skills that support the Steak 'n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach
    • Ensure accurate adherence to all State and Federal laws on assigned shift
    • Lead by Example
    • Has authority to discipline associates
    • Recommends associates for hiring and promotion
    • Recommends associates for termination

    Specific Duties and Responsibilities

    Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year:

    Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service

    Sales Growth, TCT

    Immediately address Guest concerns and complaints utilizing the Steak 'n Shake Guest Recovery Model - L.E.A.R.N.

    Sales Growth, TCT

    Ensure Guests are immediately recognized upon entering and as they are leaving

    Sales Growth, TCT

    Motivate all Associates to deliver great hospitality toward all guests and other associates

    Documentation, Coaching form, Sales Growth, TCT

    Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching

    Documentation, Sales Growth, TCT

    Brand Protection: Operate in accordance with our Quality, Service and Cleanliness Standards(QSC) and other food safety practices, delighting our Guest with outstanding fresh food and training our valuable people:

    Execute the 14 point walk using the “Three in One” tool– ensuring the facility is radiant, the associates are motivated, the stations are appropriately set up / re- stocked for meal periods, and constantly moving through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved

    Documentation, QSC, TCT, Food Safety, Sales Growth

    Interview candidates using the Select the Best 1st interview guide and recommend
    enthusiastic / Guest centric candidates to the General Manager for employment

    Select the Best

    Ensure associates are effectively trained using the Steak 'n Shake training program, Earning your Wings

    Documentation, Training Scorecard

    Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately

    Documentation, Food Safety Audits, QSC

    Assign and verify all side work is accurately and efficiently completed

    QSC

    Verify accurate adherence to the Prep and Pull and cooling charts as well as complete HACCP and line checks on assigned shift ensuring food quality and quantity

    Documentation, Food Safety Audits, QSC

    Ensure all Safety procedures and policies are strictly adhered to

    Documentation, QSC, Accident Claims

    Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices:

    Deploy associates appropriately as planned on the Schedule and Line up sheets

    Labor Control, Sales Growth, TCT, FRR

    Ensure appropriate staffing levels of well-trained associates on assigned shifts

    Sales Growth, TCT, Comps.

    Complete shift and daily inventory and accurately post into the back office POS System

    Food Cost, FRR

    Check in food delivery, ensure proper storage and post-delivery into the POS.

    Food Cost, FRR

    Complete food order based on commissary order guide and enter into ordering system

    Food Cost, Inventory levels, FRR

    Maintain strict adherence to cash handling and banking policies and procedures

    COC, FRR

    Complete shift tools and administration duties as assigned by General Manager

    Documentation

    2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc.e

    • Enforce procedures, training and other programs designed by Steak 'n Shake to effectively deliver the Steak 'n Shake Vision, Mission and Principles
    • Interviews and recommends Associates candidates to GM within compliance of FLSA and Steak 'n Shake guidelines
    • Takes responsibility for shift financial results
    • Serves as a resource to colleagues and as a mentor to less experienced Managers
    • Actively manages the shift ensuring speed and food quality

    3. KEY RELATIONSHIPS: Position’s key contacts and relationships.

    Primary:

    • Restaurant Associates
    • Restaurant Trainers
    • Restaurant Management
    • District Manager

    Secondary:

    • Division President
    • Field Training Manager
    • Human Resource Manager

    4. REQUIREMENTS: Typical minimum requirements to perform the job.

    • High School graduate or equivalent education preferred
    • Certified in all Service and Production Stations at Steak 'n Shake or equivalent experience
    • ServSafe certified
    • Understand Steak 'n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures
    • Positive, motivating communication skills
    • Strong organization and time management skills
    • Strong coaching and mentoring skills
    • Flexible and adaptable to changing circumstances
    • Ability to read, write, perform mathematical calculations and analyze data
    • Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach
    • Able to work in excess of 50 hours per week while standing, walking and stretching
    • Able to lift, carry, push and pull 30 lbs
    • Able to perform any task performed by a service or production associate
    • Able to see across the restaurant to monitor and oversee the operation
    • Able to legally operate a motor vehicle
    • Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns

    5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance.

    • Field Results Report
    • Every Store Perfect measurements
    • Labor Management System
    • Food Management System
    • Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports

    6. CAREER PATH: Logical positions along the career path, vertical and/or lateral.

    • Field Training Coordinator
    • Restaurant Manager
    • Corporate office support Coordinator
  • 10 Days Ago

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General Manager / Chef Manager
  • Sodexo
  • IOWA CITY, IA FULL_TIME
  • Unit Description Sodexo Corporate Services is looking for an General Manger / Chef Manager to join our team in Iowa City, Iowa. Our food operation consists of one cafe which includes cafe services, ca...
  • 22 Days Ago

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Hospital Manager (Practice Manager)
  • Mission Veterinary Partners
  • Dubuque, IA FULL_TIME
  • Overview COLONIAL TERRACE ANIMAL HOSPITAL has an exciting opportunity for a EXPERIENCED HOSPITAL MANAGER (PRACTICE MANAGER) to join our team! What We Are Looking For: Veterinary Experience highly pref...
  • Just Posted

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General Manager
  • North Liberty
  • North Liberty, IA FULL_TIME
  • During day to day operations, you will be responsible for a wide variety of tasks: Overseeing profit and loss by following cash control, maintaining inventory, scheduling labor, reviewing financials a...
  • 19 Days Ago

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Manager Trainee
  • Menards
  • Iowa, IA FULL_TIME
  • Make BIG Money at Menards! Extra $3 per hour on Weekends Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling Medical Insurance ...
  • 19 Days Ago

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FunZone Manager
  • Pizza Ranch
  • Dubuque, IA FULL_TIME
  • Position Objective: At Pizza Ranch, all our team members are vital to the successful operation of our restaurants. This role is primarily responsible for managing the FunZone Arcade and the FunZone te...
  • 19 Days Ago

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0 Keno Manager jobs found in Cedar Rapids, IA area

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General Manager
  • RNR Tire Express
  • Cedar Rapids, IA
  • Job description The General Manager position is a full-time opportunity offering a family atmosphere, great pay ($50,000...
  • 3/28/2024 12:00:00 AM

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Assistant Manager
  • Kum & Go, LC
  • Cedar Rapids, IA
  • Assistant Manager page is loaded **Assistant Manager** **Assistant Manager** locationsCedar Rapids & Marion Areas (Vario...
  • 3/28/2024 12:00:00 AM

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Store Manager
  • Davids Bridal Inc.
  • Cedar Rapids, IA
  • NOW HIRING Location IA - Cedar Rapids Area Store Management Careers Category Retail - Leadership Share this role: The St...
  • 3/28/2024 12:00:00 AM

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Store Manager
  • ONE OUTSOURCING
  • Cedar Rapids, IA
  • Job Details Job Location 495 - Cedar Rapids - Cedar Rapids, IA Job Description At One Outsourcing, an Authorized Retaile...
  • 3/27/2024 12:00:00 AM

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Manager Trainee
  • Menards, Inc.
  • Marion, IA
  • Make BIG Money at Menards! Extra $3 per hour on Weekends Store Discount Profit Sharing Exclusive Discounts for gyms, car...
  • 3/27/2024 12:00:00 AM

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Operations Manager
  • HVACEXEC.com Recruiters
  • Cedar Rapids, IA
  • Operations Manager sought for Metal Fabrication Manufacturer – Cedar Rapids IA Our client has a long history manufacturi...
  • 3/26/2024 12:00:00 AM

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Management Trainee
  • Dayton Freight
  • Cedar Rapids, IA
  • Overview: Stable and growing organization Fast paced work environment Internal advancement opportunities Competitive wee...
  • 3/25/2024 12:00:00 AM

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Assistant Manager
  • UScellular
  • Manchester, IA
  • About This Role Support store leadership with achieving sales targets and goals by driving sales and business results th...
  • 1/26/2024 12:00:00 AM

The city is divided into four quadrants, used in addressing. 1st Avenue (U.S. Route 151 Business) divides the north and south sides of the city, and the Cedar River divides east and west. Mays Island, in the middle of the river, is the only area of the city where addresses have no quadrant. Areas outside the city limits that have a Cedar Rapids mailing address do not use the quadrants either. Except in the downtown area, 1st Avenue and the Cedar River tend to run diagonally instead of along the cardinal directions. Due to the curving of 1st Avenue, there are some areas in western Cedar Rapids ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Keno Manager jobs
$53,737 to $93,166
Cedar Rapids, Iowa area prices
were up 0.8% from a year ago

Keno Manager in New Bedford, MA
As many Nevada casinos also use this same electronic keno number generator, and use it without the clock chip that generates seed numbers, Montreal management may have been under the impression that the seed generator was not a necessary component of the system, or that it was automatically included.
December 22, 2019
Keno Manager in San Bernardino, CA
The strategy to use gambling to fund education has been welcomed by most towns but some residents at public hearings have voiced reservations about the approach and several towns voted keno measures down.
December 17, 2019
Keno Manager in Rochester, NY
Some casinos may require gaming managers to have a college degree.
December 06, 2019