Keno Manager directs and oversees keno game activities including scanning of winning tickets, number drawing, reporting, and calculation of prize money. Manages keno personnel and ensures employees follow established procedures. Being a Keno Manager may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Keno Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Keno Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Overview: We are seeking a highly motivated and experienced Manager to join our team. As a Manager, you will be responsible for overseeing the daily operations of our restaurant. This is a leadership role that requires excellent customer service skills, food preparation knowledge, and team management abilities. Duties: - Provide exceptional customer service and ensure customer satisfaction - Oversee food preparation and ensure high-quality standards are met - Manage and train staff members on proper food handling and safety procedures - Create employee schedules and assign tasks accordingly - Monitor inventory levels and place orders as needed - Handle cash transactions and operate the point-of-sale (POS) system - Maintain a clean and organized restaurant environment - Address customer complaints or concerns in a timely and professional manner - Collaborate with the management team to develop strategies for improving restaurant performance Skills: - Strong leadership abilities with the ability to motivate and inspire a team - Excellent customer service skills to provide a positive dining experience - Proficient in food preparation techniques and knowledgeable about food safety regulations - Experience in team management, including hiring, training, and scheduling - Previous experience as a cook or in a similar role is preferred - Ability to handle multiple tasks and prioritize responsibilities effectively - Strong problem-solving skills to address issues as they arise - Knowledge of shift management practices to ensure smooth operations during busy periods Requirements: - High school diploma or equivalent is required; additional education or certification in hospitality or restaurant management is a plus - Proven experience in a managerial role within the restaurant industry - Ability to work flexible hours, including evenings, weekends, and holidays We offer competitive pay based on experience and performance. Join our team today and be part of our success story! Note: All positions must be paid, including internship positions.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
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Work Location: In person
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