Description

Our company is looking for an experienced Service Technician to join our outstanding management company! The LMS team is made up of real estate leaders. Great people are key to great success. And, a career should be a satisfying lifestyle, and not just a job. So, when you join our team, you are laying a foundation for a rewarding, lasting career in real estate.

SUMMARY OF FUNCTIONS: Responsible for assisting in maintaining the physical condition and appearance of the property. Efficient and quality completion of service requests. Completing make-readies at an acceptable quality. Communicating with the supervisor on all aspects of the property. Required to be on call 24 hours.

ESSENTIAL FUNCTIONS:

Duties may include, but are not limited to:

1. Diagnose and perform minor and routine maintenance/repair in a timely and professional manner. Avoid hiring outside contractors to complete repairs. Consult the Supervisor if there are any issues with completing the task yourself. If contractor is necessary, the Community Manager must approve the expense. Assure all service requests given to you by the Supervisor are completed daily and communicate to supervisor and resident if a service request cannot be completed.
2. Promote good public relations with residents, co-workers, and company staff. Always display a friendly and courteous attitude towards prospects, residents, vendors, and other employees through the ELEVATING LIFESTYLES culture. Always maintain professionalism. Attendance required at all resident events unless the absence was approved in advance by the Community Manager.
3. Complete assigned make-ready units in an efficient time and at a high-quality set by Supervisor and Community Manager. Communicate with supervisor any issues in the turn process. Communicate status of make readies with Supervisor.
4. Complete special projects as may be assigned and prioritized by the Supervisor.
5. Inspect exterior of the property. Perform building and common area upkeep daily in accordance with company standards. Assist in keeping grounds neat and free of litter, debris, and pet waste at all times. Breezeways should be kept clean by pressure washing routinely, removing cobwebs, and bugs/debris out of light fixtures.
6. Assist with ensuring vacant unit thermostats are set at the proper setting for a vacant unit.
7. Complete preventative maintenance according to the guidelines set forth in the Maintenance Operations Manual. Maintain accurate records and provide resident training as required.
8. Communicate with the Supervisor to assist with maintaining inventory, utilizing inventory system. Maintain shop appearance to standards to facilitate quick assessment of supply inventory. Maintain proper equipment, and equipment inventory to ensure warranty compliance.
9. Perform effective emergency maintenance (after hours) as required and in accordance with the Maintenance Operations Manual.
10. Perform, and report on, all work according to the safety standards of the company, OSHA, health codes and Maintenance Operations Manual.
11. Perform work area clean-up on a weekly basis.
12. Pass initial, annual, and required eLearning courses by deadlines.

ORGANIZATIONAL RELATIONSHIP: Reports directly to the Maintenance Supervisor and the Community Manager to work with vendors, all property staff, Regional Managers, the Director of Maintenance, outside service providers and vendors, corporate support personnel, and maintenance staff from other sister communities.

Qualifications

OTHER REQUIREMENTS:

Hours of Work: Must be on call 24 hours per day, when scheduled. Respond to after hour calls by addressing the issues and stating arrival time to address (i.e., Maintenance Operations Manual).

Transportation: Must have reliable vehicle to transport tools and equipment to job sites. Must provide proof of liability insurance for same.

Bondable and Valid Drivers License.

AMOUNT OF OVERTIME: As needed for emergencies.

PHYSICAL DEMANDS Extensive mobility and good physical condition. The ability to lift 100 lbs. for the installation and removal of appliances. The ability to operate all required hand tools to make repairs. The ability to walk, stand, sit, kneel, squat, bend, stoop, push, pull, twist, climb stairs, climb ladders, grasp, squeeze, and reach including overhead items in need of repairs. The ability to drive to and from job sites. Tolerance to all extremes of hot and cold weather, as may be necessary.

TOOLS: Must provide own basic tools or be willing to obtain the required hand tools (see Minimum Required Hand Tools list located in the LMS Maintenance Operations Manual).

SPECIFIC SKILLS:

Must be knowledgeable and skilled in the safe use and maintenance of the following:

Hand tools: Various wrenches, screwdrivers, grips, sledgehammer, hammer, snips, post hole diggers, saws, etc.

Power Tools: Wrenches, grinder, sander, drill, saws, etc.

Moving & Job Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, stepladders, full ladders, double ladders etc.

Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand powered augers, etc.

Measuring Devices: Voltmeters, ohmmeters, testing meters, PH tests, etc.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually moderate. Occasional exposure to bedbugs or pests that is common in the multifamily industry. May need to work outdoors in the climate of the region the property is located.

EDUCATION AND EXPERIENCE: High school diploma, GED, or trade school certification required. HVAC certification preferred. CPO Certification preferred.

LANGUAGE SKILLS: Ability to read, write, and verbally communicate in English.

COMMUNICATION: Must be able to communicate effectively with residents, staff, supervisors, and vendors.

PRE-EMPLOYMENT TESTING: Must complete the Maintenance Skills Exam obtaining the minimum score of at least 80%. Pass drug test and background check requirements.