International Lending Manager jobs in San Diego, CA

About Us:

Umpqua Bank is a publicly traded financial holdings company, headquartered in the Pacific Northwest with 6,000 employees, which offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.

About the Role:

Provide management and leadership to the lending production, credit, and administrative support channels from point of sale to loan payoff, while ensuring efficient, responsive customer service. Recommend, formulate, and implement new loan operation policies and procedures. Maintain the integrity of the loan portfolio for designated areas. Responsible for managing lending support system personnel and activities.

• Responsible for the design, implementation, and maintenance of systems to ensure efficient and accurate daily operations. Manage department to ensure minimal servicing costs while achieving high standards for quality and service. Design and implement continuous improvement practices.
• Prepare the departmental budget and monitor operational expenses. Perform department assessments to identify potential problem areas and implement corrective measures in response to findings.
• Supervise each loan administration and loan production support job including systems, loan origination, credit approval, secondary market functions, and closing functions.
• Maintain appropriate security and privacy standards and systems to ensure adequate protection for the bank and its customers. Implement necessary regulatory compliance in designated areas.
• Responsible for minimizing risk and exposure by ensuring all loan documentation is prepared according to applicable state and federal laws. Maintain accurate accounting processes and ensure loan files are perfected and maintained in a manner consistent with bank policy, as well as safe and sound banking practices.
• Supervise complex vendor relationships for products and services that relate to loan operations and systems.
• Analyze lending support processes to ensure regulations are fully adhered to. Ensure policies and procedures are documented, compliant, and updated. Responsible for implementing corrective measures in response to internal and external examination/review findings.
• Responsible for conducting research on new loan operations software or 3rd party vendor services and making system recommendations, negotiating contracts, and coordinating implementation.
• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations as applicable to this job description.
• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
• 2-4 Direct Resources Managed.

About You:

• Knowledge of complex loan documentation, structuring, and servicing procedures as well as state, federal, investor, and bank policies, guidelines, and regulations. Credit requirement analysis skills, required.
• Possess strong leadership, organizational, problem solving, interpersonal, analytical, decision making, motivational, and customer service skills. Excellent written and verbal communication skills, required.
• Demonstrate planning, project management, and continuous improvement development skills. May require advanced systems design, development, and management experience.
• Advanced proficiency in loan origination (LaserPro preferred), bank operating (BISYS preferred), database, and commercial/installment loan application software. Proficient in word processing and spreadsheet software (Word and Excel preferred).
• Knowledge of the bank's loan policies and internal control procedures.
• Ability to provide accurate, detailed results in a high pressure, goal oriented.
• 5-8 years of lending industry or bank operations experience.
• 5-8 years of supervisory/management experience.
• Bachelor’s Degree in Business, Finance, MIS, or related fields, required.

Our Benefits:

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $56,230 to $116,292, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@umpquabank.com

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.