International Programs Admissions Coordinator
Job no: 518317
Work type: Staff
Location: Monterey Bay
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services
Classification: Student Services Professional II
Anticipated Hiring Salary: Low $4,000's per month
CSU Salary Schedule
Hours: Full-time / 40 hours per week
FLSA: Exempt
Priority Screening Date: September 11, 2022
Recruitment Status: Open Until Filled
ABOUT CSUMB
Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives through a focus on student success and engagement through project-based learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI) and has a vibrant, diverse student body of over 7,400 students. The university's Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB's sustainability initiative is to be carbon neutral by 2030. The university's faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff.
PURPOSE:
Under the general supervision of the Director of Admissions and direct supervision of the Associate Director of Admissions and Recruitment, the International Programs Admission Coordinator provides complex student service professional work for all International prospective students and applicants. Uses knowledge and experience to evaluate and make pre-admissions and admissions eligibility determinations based on records, transcripts, official documents and the appropriate criterion. Recommends educational goals and admissions requirements to potential international students. Carries out day to day assignments that affect CSUMB enrollment goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
- Coordinates the seamless admittance, transfer credit analysis and posting, and enrollment of new international students and supports new student orientation programs for all international programs. Serves on all international programs' admissions committees.
- Reviews and evaluates foreign academic transcripts and credentials for international and domestic admissions across CSUMB.
- Provides counseling to international prospective students on admission to the university and discusses eligibility with denied students. Advises and counsels new international students on admission and transfer course credit.
- Researches, proposes and implements office-wide policies/procedures related to admission processes.
- Creates, coordinates and implements effective communication to all international prospective students and applicants. Utilizes Hobsons, CMS/PeopleSoft, dashboards, portals, and other software to effectively communicate, track, and analyze communication read rates, and other data.
- Manages operational aspects of the International Programs prospective student and admissions process including: conditional, freshmen, transfer, graduate, English Language program exchange, semester @ CSUMB, 2 2 agreements, various government sponsored student admissions, and all other international student initiative. Fulfills a support and backup role for all extended education program admissions.
- Extracts and analyzes applicant and enrollment data to provide reports on goals and progress.
Other Functions:
Performs other job-related duties and special projects as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.
Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
MINIMUM QUALIFICATIONS:
Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job- related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience.
SPECIALIZED SKILLS:
Must have experience in advising international students on admission and transfer course credits, experience in evaluating foreign academic transcripts and credentials for international and domestic admissions, and advising and evaluation. Must have excellent writing and oral communication skills, specifically working with international students. Must also have the knowledge and the ability to maintain academic records.
Ability to work adjusted schedule, including evening and weekend work, may be required to meet admissions file evaluation goals and deadlines, particularly during peak admissions processing seasons.
Ability to clearly express ideas and recommendations orally; write clear and concise reports; work effectively and interdependently in a diverse university environment; establish work priorities and meet deadlines; collect, compile, analyze and evaluate data and make verbal or written presentations; apply complex rules and regulations to daily work; analyze academic qualifications and review foreign transcripts for validity and transferable credit; advise prospective students on courses and procedures necessary to complete admissions requirements and process; perform arithmetic calculations; ensure accuracy and assume responsibility with a minimum of supervision; work with computers in an on- line student record environment and with word processing software. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above.
PREFERRED QUALIFICATIONS:
Technical fluency with Banner, Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs; website development and maintenance tools, and web-based messaging software. Bilingual (English/Spanish) preferred.
SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:
- All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
- The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in https://apptrkr.com/get_redirect.php?id=3386855&targetURL=Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.
Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
MINIMUM QUALIFICATIONS:
Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job- related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience.
SPECIALIZED SKILLS:
Must have experience in advising international students on admission and transfer course credits, experience in evaluating foreign academic transcripts and credentials for international and domestic admissions, and advising and evaluation. Must have excellent writing and oral communication skills, specifically working with international students. Must also have the knowledge and the ability to maintain academic records.
Ability to work adjusted schedule, including evening and weekend work, may be required to meet admissions file evaluation goals and deadlines, particularly during peak admissions processing seasons.
Ability to clearly express ideas and recommendations orally; write clear and concise reports; work effectively and interdependently in a diverse university environment; establish work priorities and meet deadlines; collect, compile, analyze and evaluate data and make verbal or written presentations; apply complex rules and regulations to daily work; analyze academic qualifications and review foreign transcripts for validity and transferable credit; advise prospective students on courses and procedures necessary to complete admissions requirements and process; perform arithmetic calculations; ensure accuracy and assume responsibility with a minimum of supervision; work with computers in an on- line student record environment and with word processing software. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above.
PREFERRED QUALIFICATIONS:
Technical fluency with Banner, Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs; website development and maintenance tools, and web-based messaging software. Bilingual (English/Spanish) preferred.
SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:
- All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
- The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in https://apptrkr.com/get_redirect.php?id=3386855&targetURL=Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job- related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience.
SPECIALIZED SKILLS:
Must have experience in advising international students on admission and transfer course credits, experience in evaluating foreign academic transcripts and credentials for international and domestic admissions, and advising and evaluation. Must have excellent writing and oral communication skills, specifically working with international students. Must also have the knowledge and the ability to maintain academic records.
Ability to work adjusted schedule, including evening and weekend work, may be required to meet admissions file evaluation goals and deadlines, particularly during peak admissions processing seasons.
Ability to clearly express ideas and recommendations orally; write clear and concise reports; work effectively and interdependently in a diverse university environment; establish work priorities and meet deadlines; collect, compile, analyze and evaluate data and make verbal or written presentations; apply complex rules and regulations to daily work; analyze academic qualifications and review foreign transcripts for validity and transferable credit; advise prospective students on courses and procedures necessary to complete admissions requirements and process; perform arithmetic calculations; ensure accuracy and assume responsibility with a minimum of supervision; work with computers in an on- line student record environment and with word processing software. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above.
PREFERRED QUALIFICATIONS:
Technical fluency with Banner, Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs; website development and maintenance tools, and web-based messaging software. Bilingual (English/Spanish) preferred.
SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:
- All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
- The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
- This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
- This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
- This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.
- Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
- May require occasional evenings and/or weekend work.
PHYSICAL ENVIRONMENT:
Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations.
The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.
Per the CSU COVID-19 Vaccination Interim Policy, all students and employees are required to submit their vaccination status to the Otter Vaccination Registry and are encouraged to be vaccinated.
BENEFITS/PERKS:
CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 14-paid holidays a year. For more information, visit CSU System Benefits. Additionally, as a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.
APPLICATION PROCEDURE:
For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.
CSUMB is not a sponsoring agency for staff or management positions.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389 or emailuniversitypersonnel@csumb.edu. All employees must be eligible for employment in the U.S.
GENERAL INFORMATION:
CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.
CSUMB is a smoke and tobacco-free campus.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:
CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.
To apply, visit https://careers.csumb.edu/en-us/job/518317/international-programs-admissions-coordinator
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