Intake Services Representative - Home Care jobs in the United States

La'Dorch is a licensed Home Care Agency providing quality service in the New York Metropolitan area. Our passion and commitment to the communities we serve compel us to hire only qualified staff to service the needs of our patients. Our goal is to be the provider and employer of choice and to strive to meet all our clients and caregivers' needs.

The right candidate must receive and coordinate all referrals, including notification of insurance providers for prior authorization and services covered. In addition, they are enrolling new patients and doing necessary follow-ups on referrals and enrollments, using discretion and independent judgment in handling patient or physician complaints, receiving documents, and forwarding them to appropriate administrative staff. File all official records as necessary. Insurance knowledge is a plus.

Responsibilities:

• Receiving and reviewing referrals
• Following up with the necessary parties
• Ensuring a smooth transition from referral to patient
• Continually communicating with future clients
• Must be highly organized and have aggressive follow-up skills.

Requirements:

• A High School Diploma or equivalent is required.
• Preferred one year of Home Care Case Coordination experience.
• Knowledge of HHA Exchange is preferred.
• Proficient with Office, Microsoft, data entry, and computer skills
• Must have excellent listening as well as written and oral communication skills
• Must have strong interpersonal skills and a professional attitude
• Telephonic experience with frail adult or elderly population
• Ability to create a positive impression; persuasive and able to establish trust
• Bilingual in Russian/English. Other languages are a plus!

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by their supervisor.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Schedule:

• Monday to Friday

Application Question(s):

• Can you commute to 2478 Coney Island Ave, Brooklyn, NY, 11223?

Experience:

• Homecare Intake Specialist: 1 year (Preferred)

Language:

• Russian (Required)

Work Location: In person